llm_ticket3/output/ticket_T11178/T11178_20250416_103259/messages_raw.json

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  "ticket_code": "T11178",
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    {
      "id": 229688,
      "body": "<div dir=\"ltr\"><div>Bonjour,</div><div><br></div><div>Je rencontre un problème sur la plateforme BRG-LAB. J'ai entré deux échantillons que je ne retrouve pas sur la plateforme et les échantillons sont dans un ordre désordonné. Pouvez-vous me contacter afin de trouver une solution? </div><div><br></div><div>Cordialement,</div><div><br></div><span>-- </span><br><div dir=\"ltr\"><div dir=\"ltr\"><img src=\"https://ci3.googleusercontent.com/mail-sig/AIorK4wku5FBt9NBRl71es55AmZ0heOoiwfbQixaeOe-QUfYQz0JVqGJzLzTAaxKJEcIk9K_onSRZKVN5zsW\"><br></div></div></div>\r\n",
      "date": "2025-04-14 16:57:24",
      "author_id": [
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        "BETON KAZ GUYANE, Raphael PAPILLON"
      ],
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      "body": "",
      "date": "2025-04-15 06:30:46",
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      "date": "2025-04-15 06:30:49",
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    {
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      "body": "<p>Appel =&gt; ok modification du filtre =&gt; OK</p>",
      "date": "2025-04-15 13:29:43",
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