llm_ticket3/output/ticket_T11186/T11186_20250429_093600/messages_raw.json

{
  "ticket_id": 11165,
  "ticket_code": "T11186",
  "message_metadata": {
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  },
  "messages": [
    {
      "id": 229819,
      "body": "",
      "date": "2025-04-15 13:43:27",
      "author_id": [
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        "Support Robot"
      ],
      "email_from": "\"Support Robot\" <quentin.faivre30@gmail.com>",
      "message_type": "notification",
      "parent_id": false,
      "subtype_id": [
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      "subject": false,
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    {
      "id": 229826,
      "body": "",
      "date": "2025-04-15 14:12:19",
      "author_id": [
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      ],
      "email_from": "\"Romuald GRUSON\" <romuald@mail.cbao.fr>",
      "message_type": "notification",
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      "date": "2025-04-15 14:13:57",
      "author_id": [
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      "email_from": "\"Romuald GRUSON\" <romuald@mail.cbao.fr>",
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      "parent_id": [
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        "[T11186] Infos matériel et version mobile"
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    {
      "id": 229904,
      "body": "<p>Rendez vous pris le 22/04/2025 10H</p>",
      "date": "2025-04-16 08:13:09",
      "author_id": [
        32165,
        "Romuald GRUSON"
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      "email_from": "\"Romuald GRUSON\" <romuald@mail.cbao.fr>",
      "message_type": "comment",
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