2025-04-29 10:04:52 +02:00

187 lines
7.0 KiB
JSON
Raw Blame History

This file contains invisible Unicode characters

This file contains invisible Unicode characters that are indistinguishable to humans but may be processed differently by a computer. If you think that this is intentional, you can safely ignore this warning. Use the Escape button to reveal them.

{
"ticket_summary": {
"id": 11078,
"code": "T11099",
"name": "MAJ",
"project_id": 3,
"project_name": "Demandes",
"stage_id": 8,
"stage_name": "Clôturé",
"date_extraction": "2025-04-29T09:37:18.106846"
},
"metadata": {
"message_count": {
"total": 7,
"processed": 4,
"excluded": 3
},
"cleaning_strategy": "standard",
"cleaning_config": {
"preserve_links": true,
"preserve_images": true,
"strategy": "html2text",
"preserve_doc_links": true
}
},
"messages": [
{
"id": 228170,
"body": "Veuillez trouver ci-dessous le suivi de vos appels.\nMessage : le 24/03/2025 à 10:24\nNom\nSOCIéTé MILHAU\nPrénom\nMr meric patrice\nAdresse mail\npas concerné\nPanne\n-un autre utilisateur est sur le site-\nRv\nmessage répondeur\nTicket\nnon\nMessage\nMessage pour : support Technique / support--bonjour, mr meric patrice de la société milhau souhaite etre recontacté car il n arrive pas a rentrer sur son site il est noté -un autre utilisateur est sur le site-, or il est le seul a avoir les codes, il est inquiet. myriam\nAdresse\nTél\n06-87-16-95-47\nVos appels sur Flux RSS :\nCliquez ici\nCordialement\nAgenda5",
"date": "2025-03-24 09:28:22",
"author_id": [
31768,
"vocalia"
],
"email_from": "vocalia@a5serv.fr",
"message_type": "email",
"parent_id": [
228169,
"[T11099] cbao_support_technique - Message : SOCI<43>T<EFBFBD> MILHAU Mr meric patrice "
],
"subtype_id": [
1,
"Discussions"
],
"subject": "cbao_support_technique - Message : SOCI<43>T<EFBFBD> MILHAU Mr meric patrice ",
"tracking_value_ids": [],
"attachment_ids": [],
"is_system": false,
"is_stage_change": false,
"is_forwarded": false,
"is_duplicate": false,
"body_original": "\r\n\r\n\r\nVeuillez trouver ci-dessous le suivi de vos appels.<br><br>\r\n<img src=\"https://vocalia.a5serv.fr/mepl.png\" border=\"0\" width=\"32\" height=\"32\" style=\"vertical-align:middle\" alt=\"Message\"> <u><b>Message : le 24/03/2025 à 10:24</b></u><br><br>\r\n\r\n\r\n<table border=\"1\" cellpadding=\"3\" cellspacing=\"0\" style=\"border-width:1px; border-style:solid; border-color:#CCCCCC; border-collapse:collapse; font-size:13px; font-family:arial, helvetica, sans-serif\"><tr><td style=\"background-color:#F5F5F5\">Nom</td><td>SOCIéTé MILHAU </td></tr><tr><td style=\"background-color:#F5F5F5\">Prénom</td><td>Mr meric patrice </td></tr><tr><td style=\"vertical-align:top; background-color:#F5F5F5\">Adresse mail</td><td> pas concerné</td></tr><tr><td style=\"vertical-align:top; background-color:#F5F5F5\">Panne</td><td> -un autre utilisateur est sur le site-</td></tr><tr><td style=\"vertical-align:top; background-color:#F5F5F5\">Rv</td><td> message répondeur</td></tr><tr><td style=\"vertical-align:top; background-color:#F5F5F5\">Ticket</td><td> non</td></tr><tr><td style=\"vertical-align:top; background-color:#F5F5F5\">Message</td><td>Message pour : support Technique / support--bonjour, mr meric patrice de la société milhau souhaite etre recontacté car il n arrive pas a rentrer sur son site il est noté -un autre utilisateur est sur le site-, or il est le seul a avoir les codes, il est inquiet. myriam <br><br><br><br></td></tr><tr><td style=\"vertical-align:top; background-color:#F5F5F5\">Adresse</td><td></td></tr><tr><td style=\"vertical-align:top; background-color:#F5F5F5\">Tél</td><td>06-87-16-95-47</td></tr></table>\r\n\r\n\r\n\r\n\r\n\r\n<br>Vos appels sur Flux RSS : <a href=\"https://vocalia.a5serv.fr/cgi-bin/synchro/irss.pl?id=22a11548aui72_jjilm7m08dhek_0110.ics\">Cliquez ici</a><br>\r\n\r\n<br>Cordialement<br><br>\r\n\r\n<br><div align=\"center\"><div style=\"text-align:center; color:#777777; font-size:0.8em\"><img src=\"https://agenda5.fr/72.png\" width=\"64\" height=\"64\" alt=\"Agenda5\" border=\"0\" title=\"Agenda5\"><br>Agenda5</div></div>\r\n<br>",
"author_details": {
"name": "vocalia",
"email": "vocalia@a5serv.fr",
"is_system": false,
"id": 31768,
"phone": false,
"function": false,
"company_id": [
1,
"CBAO S.A.R.L."
]
}
},
{
"id": 228169,
"body": "",
"date": "2025-03-24 09:32:13",
"author_id": [
2,
"OdooBot"
],
"email_from": "\"OdooBot\" <odoobot@example.com>",
"message_type": "notification",
"parent_id": false,
"subtype_id": [
16,
"Task Created"
],
"subject": false,
"tracking_value_ids": [
178215,
178216,
178217,
178218,
178219
],
"attachment_ids": [],
"is_system": true,
"is_stage_change": true,
"is_forwarded": false,
"is_duplicate": false,
"author_details": {
"name": "OdooBot",
"email": "odoobot@example.com",
"is_system": true,
"id": 2,
"phone": false,
"function": false,
"company_id": [
1,
"CBAO S.A.R.L."
]
}
},
{
"id": 228178,
"body": "Contacté par téléphone. Pb résolu",
"date": "2025-03-24 09:49:42",
"author_id": [
28961,
"Fabien LAFAY"
],
"email_from": "\"Fabien LAFAY\" <fabien@mail.cbao.fr>",
"message_type": "comment",
"parent_id": [
228169,
"[T11099] cbao_support_technique - Message : SOCI<43>T<EFBFBD> MILHAU Mr meric patrice "
],
"subtype_id": [
2,
"Note"
],
"subject": false,
"tracking_value_ids": [],
"attachment_ids": [],
"is_system": true,
"is_stage_change": false,
"is_forwarded": false,
"is_duplicate": false,
"body_original": "<p>Contacté par téléphone. Pb résolu</p>",
"author_details": {
"name": "Fabien LAFAY",
"email": "fabien@mail.cbao.fr",
"is_system": false,
"id": 28961,
"phone": false,
"function": false,
"company_id": [
1,
"CBAO S.A.R.L."
]
}
},
{
"id": 228179,
"body": "",
"date": "2025-03-24 09:49:45",
"author_id": [
28961,
"Fabien LAFAY"
],
"email_from": "\"Fabien LAFAY\" <fabien@mail.cbao.fr>",
"message_type": "notification",
"parent_id": [
228169,
"[T11099] cbao_support_technique - Message : SOCI<43>T<EFBFBD> MILHAU Mr meric patrice "
],
"subtype_id": [
19,
"Stage Changed"
],
"subject": false,
"tracking_value_ids": [
178222
],
"attachment_ids": [],
"is_system": true,
"is_stage_change": true,
"is_forwarded": false,
"is_duplicate": false,
"author_details": {
"name": "Fabien LAFAY",
"email": "fabien@mail.cbao.fr",
"is_system": false,
"id": 28961,
"phone": false,
"function": false,
"company_id": [
1,
"CBAO S.A.R.L."
]
}
}
]
}