mirror of
https://github.com/Ladebeze66/llm_ticket3.git
synced 2025-12-15 20:17:14 +01:00
296 lines
11 KiB
JSON
296 lines
11 KiB
JSON
{
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"ticket_id": 200,
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"ticket_code": "T0188",
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{
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"body": "<div style=\"font-family:Verdana, Arial, Helvetica, sans-serif; font-size:10pt\"><div>Bonjour .<br></div><div><br></div><div>Nous avons un problème du lancement du logiciel BRG LAB merci de nous prendre en charge.<br></div><div><br></div><div>Salutations .<br></div><div><br></div><div>Mr BELKADI K</div></div><br>",
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"date": "2020-05-12 10:20:45",
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8604,
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"CBTP DZ, Kamel BELKADI"
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],
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"email_from": "Kamel Belkadi <kamel@cbtpdz.com>",
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11608,
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"[T0188] Lencement logiciel BRG LAB"
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"body": "",
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"date": "2020-05-12 12:24:48",
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10288,
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"CBAO S.A.R.L., Youness BENDEQ"
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10288,
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"CBAO S.A.R.L., Youness BENDEQ"
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],
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"email_from": "\"Youness BENDEQ\" <youness.bendeq@cbao.fr>",
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"message_type": "notification",
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11608,
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{
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"id": 11753,
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"body": "<p>Appel pour diag => occupé</p>",
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"date": "2020-05-14 12:11:45",
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"author_id": [
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10288,
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"CBAO S.A.R.L., Youness BENDEQ"
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],
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11608,
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"[T0188] Lencement logiciel BRG LAB"
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{
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"id": 11784,
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"body": "<p>Je vous contacte suite à votre demande N°T0188 concernant un problème au lancement du logiciel BRG-LAB.<br>J'ai tenté de vous joindre au 00213770535075 a plusieurs reprises sans succès (poste occupé).<br>Rencontrez-vous toujours ce problème ? Et si oui, pouvez-vous me donner un autre numéro de téléphone, une date et un créneau horaire auxquels vous rappeler ?<br>Je reste à votre disposition pour toute explication ou demande supplémentaire.<br>L'objectif du Support Technique est de vous aider : n'hésitez jamais à nous contacter si vous rencontrez une difficulté, ou pour nous soumettre une ou des suggestions d'amélioration de nos logiciels ou de nos méthodes.<br>Cordialement.<br><br>Support Technique - CBAO<br><a target=\"_blank\" href=\"http://www.cbao.fr\">www.cbao.fr</a><br>80 rue Louis Braille<br>66000 PERPIGNAN<br>support@cbao.fr<br>Tél : 04 68 64 15 31<br>Fax : 04 68 64 31 69</p>",
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"date": "2020-05-15 09:17:15",
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"author_id": [
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10288,
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"CBAO S.A.R.L., Youness BENDEQ"
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],
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"email_from": "\"Youness BENDEQ\" <youness@cbao.fr>",
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"message_type": "comment",
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"parent_id": [
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11608,
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"[T0188] Lencement logiciel BRG LAB"
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],
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1,
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"subject": "Re: [T0188] Lencement logiciel BRG LAB",
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},
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{
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"id": 11787,
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"body": "<div dir=\"auto\">Bonjour. <div dir=\"auto\"><br></div><div dir=\"auto\">Merci nous avons règles le problème pour le moment le logiciel fonctionne si il y a un problème nous vous contacterons. </div><div dir=\"auto\"><br></div><div dir=\"auto\">Salutations </div></div><div class=\"gmail_extra\" data-o-mail-quote=\"1\"><br data-o-mail-quote=\"1\"><div class=\"gmail_quote\" data-o-mail-quote=\"1\">Le 15 mai 2020 10:17, Youness BENDEQ <youness@cbao.fr> a écrit :<br type=\"attribution\" data-o-mail-quote=\"1\"><blockquote class=\"quote\" style=\"margin:0 0 0 .8ex; padding-left:1ex\" data-o-mail-quote=\"1\">\n<div>\n<div>\n <div>\n \n \n \n </div>\n</div>\n<div style=\"padding:0px; width:600px\">\n <table cellspacing=\"0\" cellpadding=\"0\" border=\"0\" style=\"width:600px; margin-top:5px\"><tbody><tr><td valign=\"center\">\n <a style=\"padding:8px 12px; font-size:12px; color:#ffffff; text-decoration:none !important; font-weight:400; background-color:#875a7b; border:0px solid #875a7b; border-radius:3px\" href=\"https://cbao.odoo.mind-and-go.net/mail/view?model=project.task&res_id=200&access_token=1de2a4ab-d7c7-4a8c-afba-77bb927cac6f\">\n Voir Tâche\n </a>\n \n </td><td valign=\"center\" align=\"right\">\n <img style=\"padding:0px; margin:0px; height:auto; max-width:200px\" src=\"https://cbao.odoo.mind-and-go.net/logo.png?company=1\" alt=\"CBAO S.A.R.L.\">\n </td></tr><tr><td colspan=\"2\" style=\"text-align:center\">\n <hr width=\"100%\" style=\"background-color:rgb( 204 , 204 , 204 ); border:medium none; display:block; font-size:0px; min-height:1px; line-height:0; margin:4px 0 12px 0\">\n \n </td></tr></tbody></table>\n</div>\n<div><p>Je vous contacte suite à votre demande N°T0188 concernant un problème au lancement du logiciel BRG-LAB.<br>J'ai tenté de vous joindre au 00213770535075 a plusieurs reprises sans succès (poste occupé).<br>Rencontrez-vous toujours ce problème ? Et si oui, pouvez-vous me donner un autre numéro de téléphone, une date et un créneau horaire auxquels vous rappeler ?<br>Je reste à votre disposition pour toute explication ou demande supplémentaire.<br>L'objectif du Support Technique est de vous aider : n'hésitez jamais à nous contacter si vous rencontrez une difficulté, ou pour nous soumettre une ou des suggestions d'amélioration de nos logiciels ou de nos méthodes.<br>Cordialement.<br><br>Support Technique - CBAO<br><a href=\"http://www.cbao.fr\">www.cbao.fr</a><br>80 rue Louis Braille<br>66000 PERPIGNAN<br>support@cbao.fr<br>Tél : 04 68 64 15 31<br>Fax : 04 68 64 31 69</p></div>\n\n<div style=\"font-size:13px\"><p><br></p></div>\n<p style=\"color:#555555; margin-top:32px\">\n Envoyé\n \n par\n <a style=\"text-decoration:none; color:#875a7b\" href=\"http://www.cbao.fr\">\n CBAO S.A.R.L.\n </a>\n \n \n .\n</p>\n</div>\n \n<img src=\"https://cbao.odoo.mind-and-go.net/mail/tracking/open/production_cbao/342/7745024586a04e14a9c8095f737731b7/blank.gif\" alt=\"\">\n</blockquote></div><br data-o-mail-quote=\"1\"></div>",
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"date": "2020-05-15 09:25:12",
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"author_id": [
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8604,
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"CBTP DZ, Kamel BELKADI"
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],
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"parent_id": [
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11608,
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"[T0188] Lencement logiciel BRG LAB"
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{
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"id": 11790,
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"body": "<p>Ok je vous remercie passez une bonne journée.<br>Je reste à votre disposition pour toute explication ou demande supplémentaire.<br>L'objectif du Support Technique est de vous aider : n'hésitez jamais à nous contacter si vous rencontrez une difficulté, ou pour nous soumettre une ou des suggestions d'amélioration de nos logiciels ou de nos méthodes.<br>Cordialement.<br><br>Support Technique - CBAO<br><a target=\"_blank\" href=\"http://www.cbao.fr\">www.cbao.fr</a><br>80 rue Louis Braille<br>66000 PERPIGNAN<br>support@cbao.fr<br>Tél : 04 68 64 15 31<br>Fax : 04 68 64 31 69</p>",
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"date": "2020-05-15 09:30:57",
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"author_id": [
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10288,
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"CBAO S.A.R.L., Youness BENDEQ"
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],
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11608,
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"date": "2020-05-15 09:31:02",
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10288,
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"CBAO S.A.R.L., Youness BENDEQ"
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],
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"message_type": "notification",
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