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"body": "Bonjour,\n\nAu vu de la situation liée au Coronavirus, nous avons dû passer en télétravail.\n\nPour ce faire et avoir accès aux différents logiciels nécessaires, ESQ a été réinstallé sur un autre serveur afin de pouvoir travailler en bureau à distance.\n\nDu coup le logiciel nous demande une activation mais je ne sais pas si le N° de licence a été modifié suite à un achat version réseau faite par JB Lafitte en 2019 ou si le problème est autre.\n\nCi-dessous la fenêtre au lancement du logiciel.\n\n![](/web/image/31758?access_token=8e11ca74-406a-4463-ac44-46953344b1fc)\n\nMerci davance pour votre aide.\n\nCordialement\n\n![](/web/image/31760?access_token=03de1af9-ea06-48c6-aafe-80c8711ffcb7)\n\n**_Bruno VERNET\n\n_**\n\n**Responsable Qualité**\n\nTéléph : +33 4.68.38.98.19\n\nMobile : +33 6.18.85.02.31\n\n[ www.provencale.com](http://www.provencale.com/)",
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"body_original": "<p>\r\n\r\n</p>\r\n<div>\r\n<p>Bonjour,</p><p></p>\r\n<p></p><p> </p>\r\n<p>Au vu de la situation liée au Coronavirus, nous avons dû passer en télétravail.</p><p></p>\r\n<p>Pour ce faire et avoir accès aux différents logiciels nécessaires, ESQ a été réinstallé sur un autre serveur afin de pouvoir travailler en bureau à distance.</p><p></p>\r\n<p>Du coup le logiciel nous demande une activation mais je ne sais pas si le N° de licence a été modifié suite à un achat version réseau faite par JB Lafitte en 2019 ou si le problème est autre.</p><p></p>\r\n<p>Ci-dessous la fenêtre au lancement du logiciel.</p><p></p>\r\n<p><img width=\"452\" height=\"251\" style=\"width:4.7083in; height:2.6166in\" id=\"Image_x0020_1\" src=\"/web/image/31758?access_token=8e11ca74-406a-4463-ac44-46953344b1fc\"></p><p></p>\r\n<p></p><p> </p>\r\n<p>Merci davance pour votre aide.</p><p></p>\r\n<p></p><p> </p>\r\n<p>Cordialement</p><p></p>\r\n<p></p><p> </p>\r\n<p><span><img width=\"302\" height=\"78\" style=\"width:3.15in; height:.8166in\" id=\"Image_x0020_2\" src=\"/web/image/31760?access_token=03de1af9-ea06-48c6-aafe-80c8711ffcb7\"><p></p></span></p>\r\n<p><span>          </span><b><i><span style=\"font-size:12.0pt; color:#612A8A\">Bruno VERNET<p></p></span></i></b></p>\r\n<p><span>          <b>Responsable Qualité</b><p></p></span></p>\r\n<p><span>          Téléph : +33 4.68.38.98.19<p></p></span></p>\r\n<p><span>          Mobile : +33 6.18.85.02.31<p></p></span></p>\r\n<p><span>          <a href=\"http://www.provencale.com/\">\r\nwww.provencale.com</a><p></p></span></p>\r\n<p></p><p> </p>\r\n<p></p><p> </p>\r\n</div>\r\n\r\n",
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