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27 lines
1.0 KiB
Python
27 lines
1.0 KiB
Python
from typing import Dict, Any, List
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from .auth_manager import AuthManager
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class TicketManager:
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def __init__(self, auth: AuthManager):
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self.auth = auth
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self.model_name = "project.task"
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def get_ticket(self, ticket_id: int) -> Dict[str, Any]:
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params = {
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"model": self.model_name,
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"method": "read",
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"args": [[ticket_id]],
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"kwargs": {"fields": ["id", "name", "description", "stage_id", "user_id", "create_date"]}
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}
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return self.auth._rpc_call("/web/dataset/call_kw", params)
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def get_ticket_by_code(self, ticket_code: str) -> Dict[str, Any]:
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params = {
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"model": self.model_name,
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"method": "search_read",
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"args": [[["code", "=", ticket_code]], ["id", "name", "description", "stage_id", "user_id", "create_date"]],
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"kwargs": {"limit": 1}
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}
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result = self.auth._rpc_call("/web/dataset/call_kw", params)
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return result[0] if isinstance(result, list) and result else {}
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