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llm_ticket3/output/ticket_T11099/T11099_20250429_093717/messages_raw.json
Ladebeze66 7dff3a0cd0 2904-10:04
2025-04-29 10:04:52 +02:00

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{
"ticket_id": 11078,
"ticket_code": "T11099",
"message_metadata": {
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"messages": [
{
"id": 228170,
"body": "\r\n\r\n\r\nVeuillez trouver ci-dessous le suivi de vos appels.<br><br>\r\n<img src=\"https://vocalia.a5serv.fr/mepl.png\" border=\"0\" width=\"32\" height=\"32\" style=\"vertical-align:middle\" alt=\"Message\"> <u><b>Message : le 24/03/2025 à 10:24</b></u><br><br>\r\n\r\n\r\n<table border=\"1\" cellpadding=\"3\" cellspacing=\"0\" style=\"border-width:1px; border-style:solid; border-color:#CCCCCC; border-collapse:collapse; font-size:13px; font-family:arial, helvetica, sans-serif\"><tr><td style=\"background-color:#F5F5F5\">Nom</td><td>SOCIéTé MILHAU </td></tr><tr><td style=\"background-color:#F5F5F5\">Prénom</td><td>Mr meric patrice </td></tr><tr><td style=\"vertical-align:top; background-color:#F5F5F5\">Adresse mail</td><td> pas concerné</td></tr><tr><td style=\"vertical-align:top; background-color:#F5F5F5\">Panne</td><td> -un autre utilisateur est sur le site-</td></tr><tr><td style=\"vertical-align:top; background-color:#F5F5F5\">Rv</td><td> message répondeur</td></tr><tr><td style=\"vertical-align:top; background-color:#F5F5F5\">Ticket</td><td> non</td></tr><tr><td style=\"vertical-align:top; background-color:#F5F5F5\">Message</td><td>Message pour : support Technique / support--bonjour, mr meric patrice de la société milhau souhaite etre recontacté car il n arrive pas a rentrer sur son site il est noté -un autre utilisateur est sur le site-, or il est le seul a avoir les codes, il est inquiet. myriam <br><br><br><br></td></tr><tr><td style=\"vertical-align:top; background-color:#F5F5F5\">Adresse</td><td></td></tr><tr><td style=\"vertical-align:top; background-color:#F5F5F5\">Tél</td><td>06-87-16-95-47</td></tr></table>\r\n\r\n\r\n\r\n\r\n\r\n<br>Vos appels sur Flux RSS : <a href=\"https://vocalia.a5serv.fr/cgi-bin/synchro/irss.pl?id=22a11548aui72_jjilm7m08dhek_0110.ics\">Cliquez ici</a><br>\r\n\r\n<br>Cordialement<br><br>\r\n\r\n<br><div align=\"center\"><div style=\"text-align:center; color:#777777; font-size:0.8em\"><img src=\"https://agenda5.fr/72.png\" width=\"64\" height=\"64\" alt=\"Agenda5\" border=\"0\" title=\"Agenda5\"><br>Agenda5</div></div>\r\n<br>",
"date": "2025-03-24 09:28:22",
"author_id": [
31768,
"vocalia"
],
"email_from": "vocalia@a5serv.fr",
"message_type": "email",
"parent_id": [
228169,
"[T11099] cbao_support_technique - Message : SOCI<43>T<EFBFBD> MILHAU Mr meric patrice "
],
"subtype_id": [
1,
"Discussions"
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"subject": "cbao_support_technique - Message : SOCI<43>T<EFBFBD> MILHAU Mr meric patrice ",
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{
"id": 228169,
"body": "",
"date": "2025-03-24 09:32:13",
"author_id": [
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"OdooBot"
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"email_from": "\"OdooBot\" <odoobot@example.com>",
"message_type": "notification",
"parent_id": false,
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"date": "2025-03-24 09:32:13",
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"email_from": "\"OdooBot\" <odoobot@example.com>",
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{
"id": 228177,
"body": "",
"date": "2025-03-24 09:43:45",
"author_id": [
28961,
"Fabien LAFAY"
],
"email_from": "\"Fabien LAFAY\" <fabien@mail.cbao.fr>",
"message_type": "notification",
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"tracking_value_ids": [
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{
"id": 228178,
"body": "<p>Contacté par téléphone. Pb résolu</p>",
"date": "2025-03-24 09:49:42",
"author_id": [
28961,
"Fabien LAFAY"
],
"email_from": "\"Fabien LAFAY\" <fabien@mail.cbao.fr>",
"message_type": "comment",
"parent_id": [
228169,
"[T11099] cbao_support_technique - Message : SOCI<43>T<EFBFBD> MILHAU Mr meric patrice "
],
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{
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"date": "2025-03-24 09:49:45",
"author_id": [
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"Fabien LAFAY"
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"email_from": "\"Fabien LAFAY\" <fabien@mail.cbao.fr>",
"message_type": "notification",
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228169,
"[T11099] cbao_support_technique - Message : SOCI<43>T<EFBFBD> MILHAU Mr meric patrice "
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"subtype_id": [
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{
"id": 228180,
"body": "",
"date": "2025-03-24 09:49:47",
"author_id": [
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"Fabien LAFAY"
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"email_from": "\"Fabien LAFAY\" <fabien@mail.cbao.fr>",
"message_type": "notification",
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"tracking_value_ids": [
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}
]
}
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