{ "ticket_id": 11064, "ticket_code": "T11085", "message_metadata": { "227902": { "is_system": false, "is_stage_change": false, "is_forwarded": false, "is_duplicate": false }, "227901": { "is_system": true, "is_stage_change": true, "is_forwarded": false, "is_duplicate": false }, "227923": { "is_system": true, "is_stage_change": false, "is_forwarded": false, "is_duplicate": false, "excluded": "system_message" }, "227924": { "is_system": true, "is_stage_change": false, "is_forwarded": false, "is_duplicate": false, "excluded": "system_message" }, "227925": { "is_system": true, "is_stage_change": true, "is_forwarded": false, "is_duplicate": false }, "228932": { "is_system": true, "is_stage_change": true, "is_forwarded": false, "is_duplicate": false } }, "messages": [ { "id": 227902, "body": "\r\n\r\n\r\nVeuillez trouver ci-dessous le suivi de vos appels.

\r\n\"Message\" Message : le 19/03/2025 à 11:41

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NomROCHES ET DERIVÉS
PrénomNicolas GOSSELIN
Adresse mail oui
Panne plus aucun droit suite a la mise a jour
Rv message répondeur
Ticket pas concerné
MessageMessage pour : LAFAY Fabien / urgence --joindre systématiquement Fabien----
M.GOSSELIN de l entreprise roches et dérivés cherche à vous joindre, le site est bloqué depuis ce matin suite à une mise à jour. Elsa



Adresse- 14790 MOUEN
Tél02-31-26-25-66
E-mail n.gosselin@groupemouen.fr
Gsm 06-10-56-13-06
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Vos appels sur Flux RSS : Cliquez ici
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Cordialement

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\"Agenda5\"
Agenda5
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