{ "date_extraction": "2025-04-29T09:35:53.503873", "ticket_id": 11176, "ticket_code": "T11197", "ticket_name": "SO3733: BRG-LAB OFFRE OPEN SANS ENGAGEMENT", "output_dir": "output/ticket_T11197/T11197_20250429_093553", "files": { "ticket_info": "ticket_info.json", "ticket_summary": "ticket_summary.json", "messages": "all_messages.json", "messages_raw": "messages_raw.json", "messages_text": "all_messages.txt", "attachments": "attachments_info.json", "followers": "followers.json" }, "stats": { "messages_count": 2, "attachments_count": 0 } }