{
  "ticket_id": 11127,
  "ticket_code": "T11148",
  "message_metadata": {
    "229035": {
      "is_system": true,
      "is_stage_change": true,
      "is_forwarded": false,
      "is_duplicate": false
    }
  },
  "messages": [
    {
      "id": 229035,
      "body": "",
      "date": "2025-04-04 12:47:46",
      "author_id": [
        32165,
        "Romuald GRUSON"
      ],
      "email_from": "\"Romuald GRUSON\" <romuald@mail.cbao.fr>",
      "message_type": "notification",
      "parent_id": false,
      "subtype_id": [
        16,
        "Task Created"
      ],
      "subject": false,
      "tracking_value_ids": [
        179156,
        179157,
        179158,
        179159,
        179160
      ],
      "attachment_ids": []
    }
  ]
}