mirror of
https://github.com/Ladebeze66/llm_ticket3.git
synced 2025-12-13 10:46:51 +01:00
17:07restepb102
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parent
009a5c1186
commit
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<!-- Generated by SpecStory -->
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# Correction d'anomalie dans le rapport T0282 (2025-04-04 15:44:07)
|
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_**User**_
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comme tu peux le constater il y a une anomalie ligne 102-103 du rapport T0282_rapport.md qu'il faudrai éliminer dans clean_html.py quand le même problème se représentera dans d'autre traitement de ticket
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---
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_**Assistant**_
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---
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---
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{
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||||
"id": "113",
|
||||
"code": "T0101",
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"name": "ACTIVATION LOGICIEL",
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||||
"description": "Problème de licence.",
|
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"project_name": "Demandes",
|
||||
"stage_name": "Clôturé",
|
||||
"user_id": "",
|
||||
"partner_id_email_from": "PROVENCALE S.A, Bruno Vernet <bruno.vernet@provencale.com>",
|
||||
"create_date": "26/03/2020 14:46:36",
|
||||
"write_date_last_modification": "03/10/2024 13:10:50",
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||||
"date_deadline": "25/05/2020 00:00:00",
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"messages": [
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{
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||||
"author_id": "PROVENCALE S.A",
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||||
"date": "26/03/2020 14:43:45",
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"message_type": "E-mail",
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"subject": "ACTIVATION LOGICIEL",
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||||
"id": "10758",
|
||||
"content": "Bonjour,\n\nAu vu de la situation liée au Coronavirus, nous avons dû passer en télétravail.\n\nPour ce faire et avoir accès aux différents logiciels nécessaires, ESQ a été réinstallé sur un autre serveur afin de pouvoir travailler en bureau à distance.\n\nDu coup le logiciel nous demande une activation mais je ne sais pas si le N° de licence a été modifié suite à un achat version réseau faite par JB Lafitte en 2019 ou si le problème est autre.\n\nCi-dessous la fenêtre au lancement du logiciel.\n\nMerci d’avance pour votre aide.\n\nCordialement\n\n\n- image006.jpg (image/jpeg) [ID: 31760]\n- image005.jpg (image/jpeg) [ID: 31758]\n\n---\n"
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}
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||||
],
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"date_d'extraction": "04/04/2025 17:02:42",
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"répertoire": "output/ticket_T0101/T0101_20250404_170239"
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}
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@ -0,0 +1,53 @@
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# Ticket T0101: ACTIVATION LOGICIEL
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## Informations du ticket
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||||
- **id**: 113
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||||
- **code**: T0101
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- **name**: ACTIVATION LOGICIEL
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- **project_name**: Demandes
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- **stage_name**: Clôturé
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- **user_id**:
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||||
- **partner_id/email_from**: PROVENCALE S.A, Bruno Vernet <bruno.vernet@provencale.com>
|
||||
- **create_date**: 26/03/2020 14:46:36
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||||
- **write_date/last modification**: 03/10/2024 13:10:50
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- **date_deadline**: 25/05/2020 00:00:00
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- **description**:
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||||
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Problème de licence.
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## Messages
|
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### Message 1
|
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**author_id**: PROVENCALE S.A
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**date**: 26/03/2020 14:43:45
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**message_type**: E-mail
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**subject**: ACTIVATION LOGICIEL
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**id**: 10758
|
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Bonjour,
|
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|
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Au vu de la situation liée au Coronavirus, nous avons dû passer en télétravail.
|
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|
||||
Pour ce faire et avoir accès aux différents logiciels nécessaires, ESQ a été réinstallé sur un autre serveur afin de pouvoir travailler en bureau à distance.
|
||||
|
||||
Du coup le logiciel nous demande une activation mais je ne sais pas si le N° de licence a été modifié suite à un achat version réseau faite par JB Lafitte en 2019 ou si le problème est autre.
|
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|
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Ci-dessous la fenêtre au lancement du logiciel.
|
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|
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Merci d’avance pour votre aide.
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Cordialement
|
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|
||||
**_Bruno VERNET
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|
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**attachment_ids**:
|
||||
- image006.jpg (image/jpeg) [ID: 31760]
|
||||
- image005.jpg (image/jpeg) [ID: 31758]
|
||||
|
||||
---
|
||||
|
||||
## Informations sur l'extraction
|
||||
|
||||
- **Date d'extraction**: 04/04/2025 17:02:42
|
||||
- **Répertoire**: output/ticket_T0101/T0101_20250404_170239
|
||||
232
output/ticket_T0101/T0101_20250404_170239/all_messages.json
Normal file
232
output/ticket_T0101/T0101_20250404_170239/all_messages.json
Normal file
@ -0,0 +1,232 @@
|
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{
|
||||
"ticket_summary": {
|
||||
"id": 113,
|
||||
"code": "T0101",
|
||||
"name": "ACTIVATION LOGICIEL",
|
||||
"project_id": 3,
|
||||
"project_name": "Demandes",
|
||||
"stage_id": 8,
|
||||
"stage_name": "Clôturé",
|
||||
"date_extraction": "2025-04-04T17:02:42.325652"
|
||||
},
|
||||
"metadata": {
|
||||
"message_count": {
|
||||
"total": 14,
|
||||
"processed": 5,
|
||||
"excluded": 9
|
||||
},
|
||||
"cleaning_strategy": "standard",
|
||||
"cleaning_config": {
|
||||
"preserve_links": true,
|
||||
"preserve_images": true,
|
||||
"strategy": "html2text"
|
||||
}
|
||||
},
|
||||
"messages": [
|
||||
{
|
||||
"id": 10758,
|
||||
"body": "Bonjour,\n\nAu vu de la situation liée au Coronavirus, nous avons dû passer en télétravail.\n\nPour ce faire et avoir accès aux différents logiciels nécessaires, ESQ a été réinstallé sur un autre serveur afin de pouvoir travailler en bureau à distance.\n\nDu coup le logiciel nous demande une activation mais je ne sais pas si le N° de licence a été modifié suite à un achat version réseau faite par JB Lafitte en 2019 ou si le problème est autre.\n\nCi-dessous la fenêtre au lancement du logiciel.\n\n\n\nMerci d’avance pour votre aide.\n\nCordialement\n\n\n\n**_Bruno VERNET\n\n_**\n\n**Responsable Qualité**\n\nTéléph : +33 4.68.38.98.19\n\nMobile : +33 6.18.85.02.31\n\n[ www.provencale.com](http://www.provencale.com/)",
|
||||
"date": "2020-03-26 14:43:45",
|
||||
"author_id": [
|
||||
2000,
|
||||
"PROVENCALE S.A"
|
||||
],
|
||||
"email_from": "Bruno Vernet <bruno.vernet@provencale.com>",
|
||||
"message_type": "email",
|
||||
"parent_id": [
|
||||
10757,
|
||||
"[T0101] ACTIVATION LOGICIEL"
|
||||
],
|
||||
"subtype_id": [
|
||||
1,
|
||||
"Discussions"
|
||||
],
|
||||
"subject": "ACTIVATION LOGICIEL",
|
||||
"tracking_value_ids": [],
|
||||
"attachment_ids": [
|
||||
31760,
|
||||
31758
|
||||
],
|
||||
"is_system": false,
|
||||
"is_stage_change": false,
|
||||
"is_forwarded": false,
|
||||
"is_duplicate": false,
|
||||
"body_original": "<p>\r\n\r\n</p>\r\n<div>\r\n<p>Bonjour,</p><p></p>\r\n<p></p><p> </p>\r\n<p>Au vu de la situation liée au Coronavirus, nous avons dû passer en télétravail.</p><p></p>\r\n<p>Pour ce faire et avoir accès aux différents logiciels nécessaires, ESQ a été réinstallé sur un autre serveur afin de pouvoir travailler en bureau à distance.</p><p></p>\r\n<p>Du coup le logiciel nous demande une activation mais je ne sais pas si le N° de licence a été modifié suite à un achat version réseau faite par JB Lafitte en 2019 ou si le problème est autre.</p><p></p>\r\n<p>Ci-dessous la fenêtre au lancement du logiciel.</p><p></p>\r\n<p><img width=\"452\" height=\"251\" style=\"width:4.7083in; height:2.6166in\" id=\"Image_x0020_1\" src=\"/web/image/31758?access_token=8e11ca74-406a-4463-ac44-46953344b1fc\"></p><p></p>\r\n<p></p><p> </p>\r\n<p>Merci d’avance pour votre aide.</p><p></p>\r\n<p></p><p> </p>\r\n<p>Cordialement</p><p></p>\r\n<p></p><p> </p>\r\n<p><span><img width=\"302\" height=\"78\" style=\"width:3.15in; height:.8166in\" id=\"Image_x0020_2\" src=\"/web/image/31760?access_token=03de1af9-ea06-48c6-aafe-80c8711ffcb7\"><p></p></span></p>\r\n<p><span> </span><b><i><span style=\"font-size:12.0pt; color:#612A8A\">Bruno VERNET<p></p></span></i></b></p>\r\n<p><span> <b>Responsable Qualité</b><p></p></span></p>\r\n<p><span> Téléph : +33 4.68.38.98.19<p></p></span></p>\r\n<p><span> Mobile : +33 6.18.85.02.31<p></p></span></p>\r\n<p><span> <a href=\"http://www.provencale.com/\">\r\nwww.provencale.com</a><p></p></span></p>\r\n<p></p><p> </p>\r\n<p></p><p> </p>\r\n</div>\r\n\r\n",
|
||||
"author_details": {
|
||||
"name": "PROVENCALE S.A",
|
||||
"email": false,
|
||||
"is_system": false,
|
||||
"id": 2000,
|
||||
"phone": "04 94 72 83 00",
|
||||
"function": false,
|
||||
"company_id": [
|
||||
1,
|
||||
"CBAO S.A.R.L."
|
||||
]
|
||||
}
|
||||
},
|
||||
{
|
||||
"id": 10757,
|
||||
"body": "",
|
||||
"date": "2020-03-26 14:46:37",
|
||||
"author_id": [
|
||||
2,
|
||||
"OdooBot"
|
||||
],
|
||||
"email_from": "\"OdooBot\" <odoobot@example.com>",
|
||||
"message_type": "notification",
|
||||
"parent_id": false,
|
||||
"subtype_id": [
|
||||
16,
|
||||
"Task Created"
|
||||
],
|
||||
"subject": false,
|
||||
"tracking_value_ids": [
|
||||
1001,
|
||||
1002,
|
||||
1003,
|
||||
1004,
|
||||
1005
|
||||
],
|
||||
"attachment_ids": [],
|
||||
"is_system": true,
|
||||
"is_stage_change": true,
|
||||
"is_forwarded": false,
|
||||
"is_duplicate": false,
|
||||
"author_details": {
|
||||
"name": "OdooBot",
|
||||
"email": "odoobot@example.com",
|
||||
"is_system": true,
|
||||
"id": 2,
|
||||
"phone": false,
|
||||
"function": false,
|
||||
"company_id": [
|
||||
1,
|
||||
"CBAO S.A.R.L."
|
||||
]
|
||||
}
|
||||
},
|
||||
{
|
||||
"id": 10764,
|
||||
"body": "",
|
||||
"date": "2020-03-26 15:18:25",
|
||||
"author_id": [
|
||||
10288,
|
||||
"CBAO S.A.R.L., Youness BENDEQ"
|
||||
],
|
||||
"email_from": "\"Youness BENDEQ\" <yb@cbao.fr>",
|
||||
"message_type": "notification",
|
||||
"parent_id": [
|
||||
10757,
|
||||
"[T0101] ACTIVATION LOGICIEL"
|
||||
],
|
||||
"subtype_id": [
|
||||
19,
|
||||
"Stage Changed"
|
||||
],
|
||||
"subject": false,
|
||||
"tracking_value_ids": [
|
||||
1010,
|
||||
1011
|
||||
],
|
||||
"attachment_ids": [],
|
||||
"is_system": true,
|
||||
"is_stage_change": true,
|
||||
"is_forwarded": false,
|
||||
"is_duplicate": false,
|
||||
"author_details": {
|
||||
"name": "Youness BENDEQ",
|
||||
"email": "youness@cbao.fr",
|
||||
"is_system": false,
|
||||
"id": 10288,
|
||||
"phone": false,
|
||||
"function": "Support technique / Chargé de clientèle",
|
||||
"company_id": [
|
||||
1,
|
||||
"CBAO S.A.R.L."
|
||||
]
|
||||
}
|
||||
},
|
||||
{
|
||||
"id": 11055,
|
||||
"body": "",
|
||||
"date": "2020-04-06 13:34:56",
|
||||
"author_id": [
|
||||
3,
|
||||
"Admin - M&G"
|
||||
],
|
||||
"email_from": "\"Admin - M&G (Pascal)\" <noreply@mind-and-go.com>",
|
||||
"message_type": "notification",
|
||||
"parent_id": [
|
||||
10757,
|
||||
"[T0101] ACTIVATION LOGICIEL"
|
||||
],
|
||||
"subtype_id": [
|
||||
19,
|
||||
"Stage Changed"
|
||||
],
|
||||
"subject": "Re: [T0101] ACTIVATION LOGICIEL",
|
||||
"tracking_value_ids": [
|
||||
1517,
|
||||
1518
|
||||
],
|
||||
"attachment_ids": [],
|
||||
"is_system": true,
|
||||
"is_stage_change": true,
|
||||
"is_forwarded": false,
|
||||
"is_duplicate": false,
|
||||
"author_details": {
|
||||
"name": "Admin - M&G",
|
||||
"email": "noreply@mail.cbao.fr",
|
||||
"is_system": false,
|
||||
"id": 3,
|
||||
"phone": "758279909",
|
||||
"function": false,
|
||||
"company_id": [
|
||||
1,
|
||||
"CBAO S.A.R.L."
|
||||
]
|
||||
}
|
||||
},
|
||||
{
|
||||
"id": 11058,
|
||||
"body": "",
|
||||
"date": "2020-04-06 13:36:49",
|
||||
"author_id": [
|
||||
3,
|
||||
"Admin - M&G"
|
||||
],
|
||||
"email_from": "\"Admin - M&G (Pascal)\" <noreply@mind-and-go.com>",
|
||||
"message_type": "notification",
|
||||
"parent_id": [
|
||||
10757,
|
||||
"[T0101] ACTIVATION LOGICIEL"
|
||||
],
|
||||
"subtype_id": [
|
||||
19,
|
||||
"Stage Changed"
|
||||
],
|
||||
"subject": "Re: [T0101] ACTIVATION LOGICIEL",
|
||||
"tracking_value_ids": [
|
||||
1522
|
||||
],
|
||||
"attachment_ids": [],
|
||||
"is_system": true,
|
||||
"is_stage_change": true,
|
||||
"is_forwarded": false,
|
||||
"is_duplicate": false,
|
||||
"author_details": {
|
||||
"name": "Admin - M&G",
|
||||
"email": "noreply@mail.cbao.fr",
|
||||
"is_system": false,
|
||||
"id": 3,
|
||||
"phone": "758279909",
|
||||
"function": false,
|
||||
"company_id": [
|
||||
1,
|
||||
"CBAO S.A.R.L."
|
||||
]
|
||||
}
|
||||
}
|
||||
]
|
||||
}
|
||||
87
output/ticket_T0101/T0101_20250404_170239/all_messages.txt
Normal file
87
output/ticket_T0101/T0101_20250404_170239/all_messages.txt
Normal file
@ -0,0 +1,87 @@
|
||||
TICKET: T0101 - ACTIVATION LOGICIEL
|
||||
Date d'extraction: 2025-04-04 17:02:42
|
||||
Nombre de messages: 5
|
||||
|
||||
================================================================================
|
||||
|
||||
DATE: 2020-03-26 14:43:45
|
||||
DE: PROVENCALE S.A
|
||||
OBJET: ACTIVATION LOGICIEL
|
||||
|
||||
Bonjour,
|
||||
|
||||
Au vu de la situation liée au Coronavirus, nous avons dû passer en télétravail.
|
||||
|
||||
Pour ce faire et avoir accès aux différents logiciels nécessaires, ESQ a été réinstallé sur un autre serveur afin de pouvoir travailler en bureau à distance.
|
||||
|
||||
Du coup le logiciel nous demande une activation mais je ne sais pas si le N° de licence a été modifié suite à un achat version réseau faite par JB Lafitte en 2019 ou si le problème est autre.
|
||||
|
||||
Ci-dessous la fenêtre au lancement du logiciel.
|
||||
|
||||
|
||||
|
||||
Merci d’avance pour votre aide.
|
||||
|
||||
Cordialement
|
||||
|
||||
|
||||
|
||||
**_Bruno VERNET
|
||||
|
||||
_**
|
||||
|
||||
**Responsable Qualité**
|
||||
|
||||
Téléph : +33 4.68.38.98.19
|
||||
|
||||
Mobile : +33 6.18.85.02.31
|
||||
|
||||
[ www.provencale.com](http://www.provencale.com/)
|
||||
|
||||
--------------------------------------------------------------------------------
|
||||
|
||||
********************************************************************************
|
||||
*** CHANGEMENT D'ÉTAT ***
|
||||
********************************************************************************
|
||||
|
||||
DATE: 2020-03-26 14:46:37
|
||||
DE: OdooBot
|
||||
|
||||
|
||||
|
||||
--------------------------------------------------------------------------------
|
||||
|
||||
********************************************************************************
|
||||
*** CHANGEMENT D'ÉTAT ***
|
||||
********************************************************************************
|
||||
|
||||
DATE: 2020-03-26 15:18:25
|
||||
DE: Youness BENDEQ
|
||||
|
||||
|
||||
|
||||
--------------------------------------------------------------------------------
|
||||
|
||||
********************************************************************************
|
||||
*** CHANGEMENT D'ÉTAT ***
|
||||
********************************************************************************
|
||||
|
||||
DATE: 2020-04-06 13:34:56
|
||||
DE: Admin - M&G
|
||||
OBJET: Re: [T0101] ACTIVATION LOGICIEL
|
||||
|
||||
|
||||
|
||||
--------------------------------------------------------------------------------
|
||||
|
||||
********************************************************************************
|
||||
*** CHANGEMENT D'ÉTAT ***
|
||||
********************************************************************************
|
||||
|
||||
DATE: 2020-04-06 13:36:49
|
||||
DE: Admin - M&G
|
||||
OBJET: Re: [T0101] ACTIVATION LOGICIEL
|
||||
|
||||
|
||||
|
||||
--------------------------------------------------------------------------------
|
||||
Binary file not shown.
|
After Width: | Height: | Size: 20 KiB |
Binary file not shown.
|
After Width: | Height: | Size: 6.9 KiB |
@ -0,0 +1,38 @@
|
||||
[
|
||||
{
|
||||
"id": 31760,
|
||||
"name": "image006.jpg",
|
||||
"mimetype": "image/jpeg",
|
||||
"file_size": 7098,
|
||||
"create_date": "2020-03-26 14:46:36",
|
||||
"create_uid": [
|
||||
1,
|
||||
"OdooBot"
|
||||
],
|
||||
"description": "image006.jpg",
|
||||
"res_name": "[T0101] ACTIVATION LOGICIEL",
|
||||
"creator_name": "OdooBot",
|
||||
"creator_id": 1,
|
||||
"download_status": "success",
|
||||
"local_path": "output/ticket_T0101/T0101_20250404_170239/attachments/image006.jpg",
|
||||
"error": ""
|
||||
},
|
||||
{
|
||||
"id": 31758,
|
||||
"name": "image005.jpg",
|
||||
"mimetype": "image/jpeg",
|
||||
"file_size": 20311,
|
||||
"create_date": "2020-03-26 14:46:36",
|
||||
"create_uid": [
|
||||
1,
|
||||
"OdooBot"
|
||||
],
|
||||
"description": "image005.jpg",
|
||||
"res_name": "[T0101] ACTIVATION LOGICIEL",
|
||||
"creator_name": "OdooBot",
|
||||
"creator_id": 1,
|
||||
"download_status": "success",
|
||||
"local_path": "output/ticket_T0101/T0101_20250404_170239/attachments/image005.jpg",
|
||||
"error": ""
|
||||
}
|
||||
]
|
||||
425
output/ticket_T0101/T0101_20250404_170239/messages_raw.json
Normal file
425
output/ticket_T0101/T0101_20250404_170239/messages_raw.json
Normal file
@ -0,0 +1,425 @@
|
||||
{
|
||||
"ticket_id": 113,
|
||||
"ticket_code": "T0101",
|
||||
"message_metadata": {
|
||||
"10758": {
|
||||
"is_system": false,
|
||||
"is_stage_change": false,
|
||||
"is_forwarded": false,
|
||||
"is_duplicate": false
|
||||
},
|
||||
"10759": {
|
||||
"is_system": true,
|
||||
"is_stage_change": false,
|
||||
"is_forwarded": false,
|
||||
"is_duplicate": false,
|
||||
"excluded": "system_message"
|
||||
},
|
||||
"10760": {
|
||||
"is_system": true,
|
||||
"is_stage_change": false,
|
||||
"is_forwarded": false,
|
||||
"is_duplicate": false,
|
||||
"excluded": "system_message"
|
||||
},
|
||||
"10757": {
|
||||
"is_system": true,
|
||||
"is_stage_change": true,
|
||||
"is_forwarded": false,
|
||||
"is_duplicate": false
|
||||
},
|
||||
"10761": {
|
||||
"is_system": true,
|
||||
"is_stage_change": false,
|
||||
"is_forwarded": false,
|
||||
"is_duplicate": false,
|
||||
"excluded": "system_message"
|
||||
},
|
||||
"10762": {
|
||||
"is_system": true,
|
||||
"is_stage_change": false,
|
||||
"is_forwarded": false,
|
||||
"is_duplicate": false,
|
||||
"excluded": "system_message"
|
||||
},
|
||||
"10763": {
|
||||
"is_system": true,
|
||||
"is_stage_change": false,
|
||||
"is_forwarded": false,
|
||||
"is_duplicate": false,
|
||||
"excluded": "system_message"
|
||||
},
|
||||
"10764": {
|
||||
"is_system": true,
|
||||
"is_stage_change": true,
|
||||
"is_forwarded": false,
|
||||
"is_duplicate": false
|
||||
},
|
||||
"10916": {
|
||||
"is_system": true,
|
||||
"is_stage_change": false,
|
||||
"is_forwarded": false,
|
||||
"is_duplicate": false,
|
||||
"excluded": "system_message"
|
||||
},
|
||||
"11044": {
|
||||
"is_system": true,
|
||||
"is_stage_change": false,
|
||||
"is_forwarded": false,
|
||||
"is_duplicate": false,
|
||||
"excluded": "system_message"
|
||||
},
|
||||
"11055": {
|
||||
"is_system": true,
|
||||
"is_stage_change": true,
|
||||
"is_forwarded": false,
|
||||
"is_duplicate": false
|
||||
},
|
||||
"11056": {
|
||||
"is_system": true,
|
||||
"is_stage_change": false,
|
||||
"is_forwarded": false,
|
||||
"is_duplicate": false,
|
||||
"excluded": "system_message"
|
||||
},
|
||||
"11057": {
|
||||
"is_system": true,
|
||||
"is_stage_change": false,
|
||||
"is_forwarded": false,
|
||||
"is_duplicate": false,
|
||||
"excluded": "system_message"
|
||||
},
|
||||
"11058": {
|
||||
"is_system": true,
|
||||
"is_stage_change": true,
|
||||
"is_forwarded": false,
|
||||
"is_duplicate": false
|
||||
}
|
||||
},
|
||||
"messages": [
|
||||
{
|
||||
"id": 10758,
|
||||
"body": "<p>\r\n\r\n</p>\r\n<div>\r\n<p>Bonjour,</p><p></p>\r\n<p></p><p> </p>\r\n<p>Au vu de la situation liée au Coronavirus, nous avons dû passer en télétravail.</p><p></p>\r\n<p>Pour ce faire et avoir accès aux différents logiciels nécessaires, ESQ a été réinstallé sur un autre serveur afin de pouvoir travailler en bureau à distance.</p><p></p>\r\n<p>Du coup le logiciel nous demande une activation mais je ne sais pas si le N° de licence a été modifié suite à un achat version réseau faite par JB Lafitte en 2019 ou si le problème est autre.</p><p></p>\r\n<p>Ci-dessous la fenêtre au lancement du logiciel.</p><p></p>\r\n<p><img width=\"452\" height=\"251\" style=\"width:4.7083in; height:2.6166in\" id=\"Image_x0020_1\" src=\"/web/image/31758?access_token=8e11ca74-406a-4463-ac44-46953344b1fc\"></p><p></p>\r\n<p></p><p> </p>\r\n<p>Merci d’avance pour votre aide.</p><p></p>\r\n<p></p><p> </p>\r\n<p>Cordialement</p><p></p>\r\n<p></p><p> </p>\r\n<p><span><img width=\"302\" height=\"78\" style=\"width:3.15in; height:.8166in\" id=\"Image_x0020_2\" src=\"/web/image/31760?access_token=03de1af9-ea06-48c6-aafe-80c8711ffcb7\"><p></p></span></p>\r\n<p><span> </span><b><i><span style=\"font-size:12.0pt; color:#612A8A\">Bruno VERNET<p></p></span></i></b></p>\r\n<p><span> <b>Responsable Qualité</b><p></p></span></p>\r\n<p><span> Téléph : +33 4.68.38.98.19<p></p></span></p>\r\n<p><span> Mobile : +33 6.18.85.02.31<p></p></span></p>\r\n<p><span> <a href=\"http://www.provencale.com/\">\r\nwww.provencale.com</a><p></p></span></p>\r\n<p></p><p> </p>\r\n<p></p><p> </p>\r\n</div>\r\n\r\n",
|
||||
"date": "2020-03-26 14:43:45",
|
||||
"author_id": [
|
||||
2000,
|
||||
"PROVENCALE S.A"
|
||||
],
|
||||
"email_from": "Bruno Vernet <bruno.vernet@provencale.com>",
|
||||
"message_type": "email",
|
||||
"parent_id": [
|
||||
10757,
|
||||
"[T0101] ACTIVATION LOGICIEL"
|
||||
],
|
||||
"subtype_id": [
|
||||
1,
|
||||
"Discussions"
|
||||
],
|
||||
"subject": "ACTIVATION LOGICIEL",
|
||||
"tracking_value_ids": [],
|
||||
"attachment_ids": [
|
||||
31760,
|
||||
31758
|
||||
]
|
||||
},
|
||||
{
|
||||
"id": 10759,
|
||||
"body": "",
|
||||
"date": "2020-03-26 14:46:37",
|
||||
"author_id": [
|
||||
2,
|
||||
"OdooBot"
|
||||
],
|
||||
"email_from": "\"OdooBot\" <odoobot@example.com>",
|
||||
"message_type": "notification",
|
||||
"parent_id": false,
|
||||
"subtype_id": [
|
||||
2,
|
||||
"Note"
|
||||
],
|
||||
"subject": false,
|
||||
"tracking_value_ids": [
|
||||
1006
|
||||
],
|
||||
"attachment_ids": []
|
||||
},
|
||||
{
|
||||
"id": 10760,
|
||||
"body": "",
|
||||
"date": "2020-03-26 14:46:37",
|
||||
"author_id": [
|
||||
2,
|
||||
"OdooBot"
|
||||
],
|
||||
"email_from": "\"OdooBot\" <odoobot@example.com>",
|
||||
"message_type": "notification",
|
||||
"parent_id": false,
|
||||
"subtype_id": [
|
||||
2,
|
||||
"Note"
|
||||
],
|
||||
"subject": false,
|
||||
"tracking_value_ids": [
|
||||
1007
|
||||
],
|
||||
"attachment_ids": []
|
||||
},
|
||||
{
|
||||
"id": 10757,
|
||||
"body": "",
|
||||
"date": "2020-03-26 14:46:37",
|
||||
"author_id": [
|
||||
2,
|
||||
"OdooBot"
|
||||
],
|
||||
"email_from": "\"OdooBot\" <odoobot@example.com>",
|
||||
"message_type": "notification",
|
||||
"parent_id": false,
|
||||
"subtype_id": [
|
||||
16,
|
||||
"Task Created"
|
||||
],
|
||||
"subject": false,
|
||||
"tracking_value_ids": [
|
||||
1001,
|
||||
1002,
|
||||
1003,
|
||||
1004,
|
||||
1005
|
||||
],
|
||||
"attachment_ids": []
|
||||
},
|
||||
{
|
||||
"id": 10761,
|
||||
"body": "",
|
||||
"date": "2020-03-26 15:14:41",
|
||||
"author_id": [
|
||||
10288,
|
||||
"CBAO S.A.R.L., Youness BENDEQ"
|
||||
],
|
||||
"email_from": "\"Youness BENDEQ\" <yb@cbao.fr>",
|
||||
"message_type": "notification",
|
||||
"parent_id": false,
|
||||
"subtype_id": [
|
||||
2,
|
||||
"Note"
|
||||
],
|
||||
"subject": false,
|
||||
"tracking_value_ids": [
|
||||
1008
|
||||
],
|
||||
"attachment_ids": []
|
||||
},
|
||||
{
|
||||
"id": 10762,
|
||||
"body": "",
|
||||
"date": "2020-03-26 15:16:11",
|
||||
"author_id": [
|
||||
10288,
|
||||
"CBAO S.A.R.L., Youness BENDEQ"
|
||||
],
|
||||
"email_from": "\"Youness BENDEQ\" <yb@cbao.fr>",
|
||||
"message_type": "notification",
|
||||
"parent_id": [
|
||||
10757,
|
||||
"[T0101] ACTIVATION LOGICIEL"
|
||||
],
|
||||
"subtype_id": [
|
||||
18,
|
||||
"Task Ready"
|
||||
],
|
||||
"subject": false,
|
||||
"tracking_value_ids": [
|
||||
1009
|
||||
],
|
||||
"attachment_ids": []
|
||||
},
|
||||
{
|
||||
"id": 10763,
|
||||
"body": "<p>Problème déjà réglé je passe en clôturé.</p>",
|
||||
"date": "2020-03-26 15:17:37",
|
||||
"author_id": [
|
||||
10288,
|
||||
"CBAO S.A.R.L., Youness BENDEQ"
|
||||
],
|
||||
"email_from": "\"Youness BENDEQ\" <yb@cbao.fr>",
|
||||
"message_type": "comment",
|
||||
"parent_id": [
|
||||
10757,
|
||||
"[T0101] ACTIVATION LOGICIEL"
|
||||
],
|
||||
"subtype_id": [
|
||||
2,
|
||||
"Note"
|
||||
],
|
||||
"subject": false,
|
||||
"tracking_value_ids": [],
|
||||
"attachment_ids": []
|
||||
},
|
||||
{
|
||||
"id": 10764,
|
||||
"body": "",
|
||||
"date": "2020-03-26 15:18:25",
|
||||
"author_id": [
|
||||
10288,
|
||||
"CBAO S.A.R.L., Youness BENDEQ"
|
||||
],
|
||||
"email_from": "\"Youness BENDEQ\" <yb@cbao.fr>",
|
||||
"message_type": "notification",
|
||||
"parent_id": [
|
||||
10757,
|
||||
"[T0101] ACTIVATION LOGICIEL"
|
||||
],
|
||||
"subtype_id": [
|
||||
19,
|
||||
"Stage Changed"
|
||||
],
|
||||
"subject": false,
|
||||
"tracking_value_ids": [
|
||||
1010,
|
||||
1011
|
||||
],
|
||||
"attachment_ids": []
|
||||
},
|
||||
{
|
||||
"id": 10916,
|
||||
"body": "",
|
||||
"date": "2020-03-31 09:08:24",
|
||||
"author_id": [
|
||||
10288,
|
||||
"CBAO S.A.R.L., Youness BENDEQ"
|
||||
],
|
||||
"email_from": "\"Youness BENDEQ\" <youness.bendeq@cbao.fr>",
|
||||
"message_type": "notification",
|
||||
"parent_id": [
|
||||
10757,
|
||||
"[T0101] ACTIVATION LOGICIEL"
|
||||
],
|
||||
"subtype_id": [
|
||||
18,
|
||||
"Task Ready"
|
||||
],
|
||||
"subject": false,
|
||||
"tracking_value_ids": [
|
||||
1331
|
||||
],
|
||||
"attachment_ids": []
|
||||
},
|
||||
{
|
||||
"id": 11044,
|
||||
"body": "",
|
||||
"date": "2020-04-03 14:37:13",
|
||||
"author_id": [
|
||||
3,
|
||||
"Admin - M&G"
|
||||
],
|
||||
"email_from": "\"Admin - M&G (Pascal)\" <noreply@mind-and-go.com>",
|
||||
"message_type": "notification",
|
||||
"parent_id": [
|
||||
10757,
|
||||
"[T0101] ACTIVATION LOGICIEL"
|
||||
],
|
||||
"subtype_id": [
|
||||
17,
|
||||
"Task Blocked"
|
||||
],
|
||||
"subject": "Re: [T0101] ACTIVATION LOGICIEL",
|
||||
"tracking_value_ids": [
|
||||
1501
|
||||
],
|
||||
"attachment_ids": []
|
||||
},
|
||||
{
|
||||
"id": 11055,
|
||||
"body": "",
|
||||
"date": "2020-04-06 13:34:56",
|
||||
"author_id": [
|
||||
3,
|
||||
"Admin - M&G"
|
||||
],
|
||||
"email_from": "\"Admin - M&G (Pascal)\" <noreply@mind-and-go.com>",
|
||||
"message_type": "notification",
|
||||
"parent_id": [
|
||||
10757,
|
||||
"[T0101] ACTIVATION LOGICIEL"
|
||||
],
|
||||
"subtype_id": [
|
||||
19,
|
||||
"Stage Changed"
|
||||
],
|
||||
"subject": "Re: [T0101] ACTIVATION LOGICIEL",
|
||||
"tracking_value_ids": [
|
||||
1517,
|
||||
1518
|
||||
],
|
||||
"attachment_ids": []
|
||||
},
|
||||
{
|
||||
"id": 11056,
|
||||
"body": "",
|
||||
"date": "2020-04-06 13:35:40",
|
||||
"author_id": [
|
||||
3,
|
||||
"Admin - M&G"
|
||||
],
|
||||
"email_from": "\"Admin - M&G (Pascal)\" <noreply@mind-and-go.com>",
|
||||
"message_type": "notification",
|
||||
"parent_id": false,
|
||||
"subtype_id": [
|
||||
2,
|
||||
"Note"
|
||||
],
|
||||
"subject": false,
|
||||
"tracking_value_ids": [
|
||||
1519,
|
||||
1520
|
||||
],
|
||||
"attachment_ids": []
|
||||
},
|
||||
{
|
||||
"id": 11057,
|
||||
"body": "",
|
||||
"date": "2020-04-06 13:36:19",
|
||||
"author_id": [
|
||||
3,
|
||||
"Admin - M&G"
|
||||
],
|
||||
"email_from": "\"Admin - M&G (Pascal)\" <noreply@mind-and-go.com>",
|
||||
"message_type": "notification",
|
||||
"parent_id": false,
|
||||
"subtype_id": [
|
||||
2,
|
||||
"Note"
|
||||
],
|
||||
"subject": false,
|
||||
"tracking_value_ids": [
|
||||
1521
|
||||
],
|
||||
"attachment_ids": []
|
||||
},
|
||||
{
|
||||
"id": 11058,
|
||||
"body": "",
|
||||
"date": "2020-04-06 13:36:49",
|
||||
"author_id": [
|
||||
3,
|
||||
"Admin - M&G"
|
||||
],
|
||||
"email_from": "\"Admin - M&G (Pascal)\" <noreply@mind-and-go.com>",
|
||||
"message_type": "notification",
|
||||
"parent_id": [
|
||||
10757,
|
||||
"[T0101] ACTIVATION LOGICIEL"
|
||||
],
|
||||
"subtype_id": [
|
||||
19,
|
||||
"Stage Changed"
|
||||
],
|
||||
"subject": "Re: [T0101] ACTIVATION LOGICIEL",
|
||||
"tracking_value_ids": [
|
||||
1522
|
||||
],
|
||||
"attachment_ids": []
|
||||
}
|
||||
]
|
||||
}
|
||||
20
output/ticket_T0101/T0101_20250404_170239/structure.json
Normal file
20
output/ticket_T0101/T0101_20250404_170239/structure.json
Normal file
@ -0,0 +1,20 @@
|
||||
{
|
||||
"date_extraction": "2025-04-04T17:02:42.470555",
|
||||
"ticket_id": 113,
|
||||
"ticket_code": "T0101",
|
||||
"ticket_name": "ACTIVATION LOGICIEL",
|
||||
"output_dir": "output/ticket_T0101/T0101_20250404_170239",
|
||||
"files": {
|
||||
"ticket_info": "ticket_info.json",
|
||||
"ticket_summary": "ticket_summary.json",
|
||||
"messages": "all_messages.json",
|
||||
"messages_raw": "messages_raw.json",
|
||||
"messages_text": "all_messages.txt",
|
||||
"attachments": "attachments_info.json",
|
||||
"followers": null
|
||||
},
|
||||
"stats": {
|
||||
"messages_count": 5,
|
||||
"attachments_count": 2
|
||||
}
|
||||
}
|
||||
58
output/ticket_T0101/T0101_20250404_170239/ticket_info.json
Normal file
58
output/ticket_T0101/T0101_20250404_170239/ticket_info.json
Normal file
@ -0,0 +1,58 @@
|
||||
{
|
||||
"id": 113,
|
||||
"name": "ACTIVATION LOGICIEL",
|
||||
"description": "<p>Problème de licence.</p>",
|
||||
"stage_id": [
|
||||
8,
|
||||
"Clôturé"
|
||||
],
|
||||
"project_id": [
|
||||
3,
|
||||
"Demandes"
|
||||
],
|
||||
"partner_id": [
|
||||
2000,
|
||||
"PROVENCALE S.A"
|
||||
],
|
||||
"user_id": [
|
||||
9,
|
||||
"Youness BENDEQ"
|
||||
],
|
||||
"date_start": "2020-03-23 11:00:00",
|
||||
"date_end": "2020-04-11 22:00:00",
|
||||
"date_deadline": "2020-05-25",
|
||||
"create_date": "2020-03-26 14:46:36",
|
||||
"write_date": "2024-10-03 13:10:50",
|
||||
"tag_ids": [
|
||||
1
|
||||
],
|
||||
"priority": "0",
|
||||
"email_from": "Bruno Vernet <bruno.vernet@provencale.com>",
|
||||
"email_cc": "",
|
||||
"message_ids": [
|
||||
11058,
|
||||
11057,
|
||||
11056,
|
||||
11055,
|
||||
11044,
|
||||
10916,
|
||||
10764,
|
||||
10763,
|
||||
10762,
|
||||
10761,
|
||||
10760,
|
||||
10759,
|
||||
10758,
|
||||
10757
|
||||
],
|
||||
"message_follower_ids": [],
|
||||
"timesheet_ids": [],
|
||||
"attachment_ids": [],
|
||||
"stage_id_name": "Clôturé",
|
||||
"project_id_name": "Demandes",
|
||||
"partner_id_name": "PROVENCALE S.A",
|
||||
"user_id_name": "Youness BENDEQ",
|
||||
"tag_names": [
|
||||
"ESQ"
|
||||
]
|
||||
}
|
||||
@ -0,0 +1,16 @@
|
||||
{
|
||||
"id": 113,
|
||||
"code": "T0101",
|
||||
"name": "ACTIVATION LOGICIEL",
|
||||
"description": "<p>Problème de licence.</p>",
|
||||
"stage": "Clôturé",
|
||||
"project": "Demandes",
|
||||
"partner": "PROVENCALE S.A",
|
||||
"assigned_to": "Youness BENDEQ",
|
||||
"tags": [
|
||||
"ESQ"
|
||||
],
|
||||
"create_date": "2020-03-26 14:46:36",
|
||||
"write_date": "2024-10-03 13:10:50",
|
||||
"deadline": "2020-05-25"
|
||||
}
|
||||
@ -0,0 +1,24 @@
|
||||
{
|
||||
"id": "137",
|
||||
"code": "T0125",
|
||||
"name": "Monsieur Cazard souhaite que vous le rappeliez. Il souhaite savoir si le rendez-vous de demain est confirmé pour la \"migration dans la version web\". Il précis",
|
||||
"description": "Il souhaite savoir si le rendez-vous de demain est confirmé pour la \"migration dans la version web\".",
|
||||
"project_name": "Demandes",
|
||||
"stage_name": "Clôturé",
|
||||
"user_id": "",
|
||||
"partner_id_email_from": "CBAO, Youness BENDEQ, Monsieur Yoan Cazard <noreply@bureau24.fr>",
|
||||
"create_date": "31/03/2020 08:26:37",
|
||||
"write_date_last_modification": "03/10/2024 13:10:50",
|
||||
"messages": [
|
||||
{
|
||||
"author_id": "Inconnu",
|
||||
"date": "31/03/2020 08:26:12",
|
||||
"message_type": "E-mail",
|
||||
"subject": "Monsieur Cazard souhaite que vous le rappeliez. Il souhaite savoir si le rendez-vous de demain est confirmé pour la \"migration dans la version web\". Il précis",
|
||||
"id": "10906",
|
||||
"content": "Notification d'appel\n\n- Monsieur Yoan Cazard.vcf (text/vcard) [ID: 31786]\n\n---\n"
|
||||
}
|
||||
],
|
||||
"date_d'extraction": "04/04/2025 17:02:06",
|
||||
"répertoire": "output/ticket_T0125/T0125_20250404_170204"
|
||||
}
|
||||
@ -0,0 +1,37 @@
|
||||
# Ticket T0125: Monsieur Cazard souhaite que vous le rappeliez. Il souhaite savoir si le rendez-vous de demain est confirmé pour la "migration dans la version web". Il précis
|
||||
|
||||
## Informations du ticket
|
||||
|
||||
- **id**: 137
|
||||
- **code**: T0125
|
||||
- **name**: Monsieur Cazard souhaite que vous le rappeliez. Il souhaite savoir si le rendez-vous de demain est confirmé pour la "migration dans la version web". Il précis
|
||||
- **project_name**: Demandes
|
||||
- **stage_name**: Clôturé
|
||||
- **user_id**:
|
||||
- **partner_id/email_from**: CBAO, Youness BENDEQ, Monsieur Yoan Cazard <noreply@bureau24.fr>
|
||||
- **create_date**: 31/03/2020 08:26:37
|
||||
- **write_date/last modification**: 03/10/2024 13:10:50
|
||||
|
||||
- **description**:
|
||||
|
||||
Il souhaite savoir si le rendez-vous de demain est confirmé pour la "migration dans la version web".
|
||||
|
||||
## Messages
|
||||
|
||||
### Message 1
|
||||
**author_id**: Inconnu
|
||||
**date**: 31/03/2020 08:26:12
|
||||
**message_type**: E-mail
|
||||
**subject**: Monsieur Cazard souhaite que vous le rappeliez. Il souhaite savoir si le rendez-vous de demain est confirmé pour la "migration dans la version web". Il précis
|
||||
**id**: 10906
|
||||
Notification d'appel
|
||||
|
||||
**attachment_ids**:
|
||||
- Monsieur Yoan Cazard.vcf (text/vcard) [ID: 31786]
|
||||
|
||||
---
|
||||
|
||||
## Informations sur l'extraction
|
||||
|
||||
- **Date d'extraction**: 04/04/2025 17:02:06
|
||||
- **Répertoire**: output/ticket_T0125/T0125_20250404_170204
|
||||
220
output/ticket_T0125/T0125_20250404_170204/all_messages.json
Normal file
220
output/ticket_T0125/T0125_20250404_170204/all_messages.json
Normal file
File diff suppressed because one or more lines are too long
92
output/ticket_T0125/T0125_20250404_170204/all_messages.txt
Normal file
92
output/ticket_T0125/T0125_20250404_170204/all_messages.txt
Normal file
@ -0,0 +1,92 @@
|
||||
TICKET: T0125 - Monsieur Cazard souhaite que vous le rappeliez. Il souhaite savoir si le rendez-vous de demain est confirmé pour la "migration dans la version web". Il précis
|
||||
Date d'extraction: 2025-04-04 17:02:06
|
||||
Nombre de messages: 5
|
||||
|
||||
================================================================================
|
||||
|
||||
********************************************************************************
|
||||
*** MESSAGE TRANSFÉRÉ ***
|
||||
********************************************************************************
|
||||
|
||||
DATE: 2020-03-31 08:26:12
|
||||
DE: Inconnu
|
||||
OBJET: Monsieur Cazard souhaite que vous le rappeliez. Il souhaite savoir si le rendez-vous de demain est confirmé pour la "migration dans la version web". Il précis
|
||||
|
||||
Notification d'appel
|
||||
|
||||
| | | [  ](https://www.bureau24.fr) | | [Version imprimable](https://www.bureau24.fr/mailclient/callinfo.jsp?id=172104339&uid=9qGvKn8WH8ewCmGNva7KCk5xb9nxMU9Gy290ulD93PHq0f99109tsoMEn4Ce&print) **Notification d'appel** | [  ](https://www.bureau24.fr/mailclient/callinfo.jsp?id=172104339&uid=9qGvKn8WH8ewCmGNva7KCk5xb9nxMU9Gy290ulD93PHq0f99109tsoMEn4Ce&print)
|
||||
---|---|---|---
|
||||
Nous avons reçu un appel pour support technique (CBAO) pour le numéro de téléphone +33 / 4 - 11980441.
|
||||
| Date: | | Mardi, 31. mars 2020, 10:23
|
||||
---|---|---
|
||||
**Appel de:** | | **Monsieur Yoan Cazard, Laboratoires de Perpignan**
|
||||
Téléphone principal: | | [+33673875243](tel:+33673875243)
|
||||
Sujet d'appel: | | Demande technique
|
||||
| [Editer les données de l'appelant](https://www.bureau24.fr/mailclient/callinfo.jsp?id=172104339&uid=9qGvKn8WH8ewCmGNva7KCk5xb9nxMU9Gy290ulD93PHq0f99109tsoMEn4Ce&correct) | [  ](https://www.bureau24.fr/mailclient/callinfo.jsp?id=172104339&uid=9qGvKn8WH8ewCmGNva7KCk5xb9nxMU9Gy290ulD93PHq0f99109tsoMEn4Ce&correct)
|
||||
---|---
|
||||
| | Monsieur Cazard souhaite que vous le rappeliez. Il souhaite savoir si le rendez-vous de demain est confirmé pour la "migration dans la version web". Il précise qu'il a déjà eu un échange par e-mails avec le service support. |
|
||||
---|---|---
|
||||
Nous attendons vos commentaires, afin de nous assurer que vos secrétaires préférés prennent en charge vos appels.
|
||||
| | | | [  ](https://www.bureau24.fr/mailclient/feedback.jsp?id=172104339&uid=9qGvKn8WH8ewCmGNva7KCk5xb9nxMU9Gy290ulD93PHq0f99109tsoMEn4Ce&rating=1)
|
||||
---
|
||||
[ Ne convient pas ](https://www.bureau24.fr/mailclient/feedback.jsp?id=172104339&uid=9qGvKn8WH8ewCmGNva7KCk5xb9nxMU9Gy290ulD93PHq0f99109tsoMEn4Ce&rating=1)
|
||||
| [  ](https://www.bureau24.fr/mailclient/feedback.jsp?id=172104339&uid=9qGvKn8WH8ewCmGNva7KCk5xb9nxMU9Gy290ulD93PHq0f99109tsoMEn4Ce&rating=2)
|
||||
---
|
||||
[ Pas satisfaisant(e) ](https://www.bureau24.fr/mailclient/feedback.jsp?id=172104339&uid=9qGvKn8WH8ewCmGNva7KCk5xb9nxMU9Gy290ulD93PHq0f99109tsoMEn4Ce&rating=2)
|
||||
| [  ](https://www.bureau24.fr/mailclient/feedback.jsp?id=172104339&uid=9qGvKn8WH8ewCmGNva7KCk5xb9nxMU9Gy290ulD93PHq0f99109tsoMEn4Ce&rating=3)
|
||||
---
|
||||
[ Correct(e) ](https://www.bureau24.fr/mailclient/feedback.jsp?id=172104339&uid=9qGvKn8WH8ewCmGNva7KCk5xb9nxMU9Gy290ulD93PHq0f99109tsoMEn4Ce&rating=3)
|
||||
| [  ](https://www.bureau24.fr/mailclient/feedback.jsp?id=172104339&uid=9qGvKn8WH8ewCmGNva7KCk5xb9nxMU9Gy290ulD93PHq0f99109tsoMEn4Ce&rating=4)
|
||||
---
|
||||
[ Satisfaisant(e) ](https://www.bureau24.fr/mailclient/feedback.jsp?id=172104339&uid=9qGvKn8WH8ewCmGNva7KCk5xb9nxMU9Gy290ulD93PHq0f99109tsoMEn4Ce&rating=4)
|
||||
| [  ](https://www.bureau24.fr/mailclient/feedback.jsp?id=172104339&uid=9qGvKn8WH8ewCmGNva7KCk5xb9nxMU9Gy290ulD93PHq0f99109tsoMEn4Ce&rating=5)
|
||||
---
|
||||
[ Secrétaire préférée ](https://www.bureau24.fr/mailclient/feedback.jsp?id=172104339&uid=9qGvKn8WH8ewCmGNva7KCk5xb9nxMU9Gy290ulD93PHq0f99109tsoMEn4Ce&rating=5)
|
||||
**Parrainez un nouveau client** Votre secrétariat bureau24 vous donne satisfaction ? N’attendez plus et recommandez-nous auprès des professionnels de votre réseau! ! Pour chaque parrainage vous bénéficierez d’un bonus de 40 euros sur les frais de consommation. Complétez facilement en ligne le formulaire sécurisé: [www.bureau24.fr/parrainage](http://www.bureau24.fr/parrainage). N'hésitez pas à nous contacter si vous avez la moindre question au [0805 965 770](tel:0805 965 770).
|
||||
**Vous souhaitez utiliser plus de fonctions pour gérer votre secrétariat** ou nous suggérer des améliorations quant à celles existantes? Le travail de notre équipe de développeurs dépend de vos commentaires, n'hésitez pas à nous envoyer vos commentaires à [feedback@bureau24.fr](mailto:feedback@bureau24.fr)
|
||||
|
||||
--------------------------------------------------------------------------------
|
||||
|
||||
********************************************************************************
|
||||
*** CHANGEMENT D'ÉTAT ***
|
||||
********************************************************************************
|
||||
|
||||
DATE: 2020-03-31 08:26:38
|
||||
DE: OdooBot
|
||||
|
||||
|
||||
|
||||
--------------------------------------------------------------------------------
|
||||
|
||||
********************************************************************************
|
||||
*** CHANGEMENT D'ÉTAT ***
|
||||
********************************************************************************
|
||||
|
||||
DATE: 2020-03-31 09:03:08
|
||||
DE: Youness BENDEQ
|
||||
|
||||
|
||||
|
||||
--------------------------------------------------------------------------------
|
||||
|
||||
********************************************************************************
|
||||
*** CHANGEMENT D'ÉTAT ***
|
||||
********************************************************************************
|
||||
|
||||
DATE: 2020-04-03 14:28:22
|
||||
DE: Admin - M&G
|
||||
|
||||
|
||||
|
||||
--------------------------------------------------------------------------------
|
||||
|
||||
********************************************************************************
|
||||
*** CHANGEMENT D'ÉTAT ***
|
||||
********************************************************************************
|
||||
|
||||
DATE: 2020-04-03 14:30:21
|
||||
DE: Admin - M&G
|
||||
|
||||
|
||||
|
||||
--------------------------------------------------------------------------------
|
||||
@ -0,0 +1,8 @@
|
||||
BEGIN:VCARD
|
||||
VERSION:2.1
|
||||
N;CHARSET=utf-8:Cazard;Yoan;;Monsieur;
|
||||
FN;CHARSET=utf-8:Monsieur Yoan Cazard
|
||||
TEL;WORK;CHARSET=utf-8:+33673875243
|
||||
ORG;CHARSET=utf-8:Laboratoires de Perpignan
|
||||
X-PRODID:ez-vcard 0.9.6
|
||||
END:VCARD
|
||||
@ -0,0 +1,20 @@
|
||||
[
|
||||
{
|
||||
"id": 31786,
|
||||
"name": "Monsieur Yoan Cazard.vcf",
|
||||
"mimetype": "text/vcard",
|
||||
"file_size": 223,
|
||||
"create_date": "2020-03-31 08:26:37",
|
||||
"create_uid": [
|
||||
1,
|
||||
"OdooBot"
|
||||
],
|
||||
"description": "Monsieur Yoan Cazard.vcf",
|
||||
"res_name": "[T0125] Monsieur Cazard souhaite que vous le rappeliez. Il souhaite savoir si le rendez-vous de demain est confirmé pour la \"migration dans la version web\". Il précis",
|
||||
"creator_name": "OdooBot",
|
||||
"creator_id": 1,
|
||||
"download_status": "success",
|
||||
"local_path": "output/ticket_T0125/T0125_20250404_170204/attachments/Monsieur_Yoan_Cazard.vcf",
|
||||
"error": ""
|
||||
}
|
||||
]
|
||||
303
output/ticket_T0125/T0125_20250404_170204/messages_raw.json
Normal file
303
output/ticket_T0125/T0125_20250404_170204/messages_raw.json
Normal file
File diff suppressed because one or more lines are too long
20
output/ticket_T0125/T0125_20250404_170204/structure.json
Normal file
20
output/ticket_T0125/T0125_20250404_170204/structure.json
Normal file
@ -0,0 +1,20 @@
|
||||
{
|
||||
"date_extraction": "2025-04-04T17:02:06.547590",
|
||||
"ticket_id": 137,
|
||||
"ticket_code": "T0125",
|
||||
"ticket_name": "Monsieur Cazard souhaite que vous le rappeliez. Il souhaite savoir si le rendez-vous de demain est confirmé pour la \"migration dans la version web\". Il précis",
|
||||
"output_dir": "output/ticket_T0125/T0125_20250404_170204",
|
||||
"files": {
|
||||
"ticket_info": "ticket_info.json",
|
||||
"ticket_summary": "ticket_summary.json",
|
||||
"messages": "all_messages.json",
|
||||
"messages_raw": "messages_raw.json",
|
||||
"messages_text": "all_messages.txt",
|
||||
"attachments": "attachments_info.json",
|
||||
"followers": null
|
||||
},
|
||||
"stats": {
|
||||
"messages_count": 5,
|
||||
"attachments_count": 1
|
||||
}
|
||||
}
|
||||
56
output/ticket_T0125/T0125_20250404_170204/ticket_info.json
Normal file
56
output/ticket_T0125/T0125_20250404_170204/ticket_info.json
Normal file
@ -0,0 +1,56 @@
|
||||
{
|
||||
"id": 137,
|
||||
"name": "Monsieur Cazard souhaite que vous le rappeliez. Il souhaite savoir si le rendez-vous de demain est confirmé pour la \"migration dans la version web\". Il précis",
|
||||
"description": "<p><span style=\"color: rgb(1, 1, 1); font-family: Calibri, Arial, sans-serif; font-size: 18px;\">Il souhaite savoir si le rendez-vous de demain est confirmé pour la \"migration dans la version web\".</span><br></p>",
|
||||
"stage_id": [
|
||||
8,
|
||||
"Clôturé"
|
||||
],
|
||||
"project_id": [
|
||||
3,
|
||||
"Demandes"
|
||||
],
|
||||
"partner_id": [
|
||||
10358,
|
||||
"CBAO, Youness BENDEQ"
|
||||
],
|
||||
"user_id": [
|
||||
9,
|
||||
"Youness BENDEQ"
|
||||
],
|
||||
"date_start": "2020-03-31 08:26:37",
|
||||
"date_end": false,
|
||||
"date_deadline": false,
|
||||
"create_date": "2020-03-31 08:26:37",
|
||||
"write_date": "2024-10-03 13:10:50",
|
||||
"tag_ids": [
|
||||
15
|
||||
],
|
||||
"priority": "0",
|
||||
"email_from": "Monsieur Yoan Cazard <noreply@bureau24.fr>",
|
||||
"email_cc": "",
|
||||
"message_ids": [
|
||||
11043,
|
||||
11041,
|
||||
10915,
|
||||
10914,
|
||||
10912,
|
||||
10910,
|
||||
10908,
|
||||
10907,
|
||||
10906,
|
||||
10905
|
||||
],
|
||||
"message_follower_ids": [],
|
||||
"timesheet_ids": [
|
||||
30
|
||||
],
|
||||
"attachment_ids": [],
|
||||
"stage_id_name": "Clôturé",
|
||||
"project_id_name": "Demandes",
|
||||
"partner_id_name": "CBAO, Youness BENDEQ",
|
||||
"user_id_name": "Youness BENDEQ",
|
||||
"tag_names": [
|
||||
"BRG-LAB WEB"
|
||||
]
|
||||
}
|
||||
@ -0,0 +1,16 @@
|
||||
{
|
||||
"id": 137,
|
||||
"code": "T0125",
|
||||
"name": "Monsieur Cazard souhaite que vous le rappeliez. Il souhaite savoir si le rendez-vous de demain est confirmé pour la \"migration dans la version web\". Il précis",
|
||||
"description": "<p><span style=\"color: rgb(1, 1, 1); font-family: Calibri, Arial, sans-serif; font-size: 18px;\">Il souhaite savoir si le rendez-vous de demain est confirmé pour la \"migration dans la version web\".</span><br></p>",
|
||||
"stage": "Clôturé",
|
||||
"project": "Demandes",
|
||||
"partner": "CBAO, Youness BENDEQ",
|
||||
"assigned_to": "Youness BENDEQ",
|
||||
"tags": [
|
||||
"BRG-LAB WEB"
|
||||
],
|
||||
"create_date": "2020-03-31 08:26:37",
|
||||
"write_date": "2024-10-03 13:10:50",
|
||||
"deadline": false
|
||||
}
|
||||
@ -0,0 +1,24 @@
|
||||
{
|
||||
"id": "179",
|
||||
"code": "T0167",
|
||||
"name": "Pb d'affaire/chantier/partie dans un programme d'essai",
|
||||
"description": "Je viens vers toi car Mr NOVO m’a fait remonter un léger beug sur le numéro d’échantillon B2020-0001 (Voir PJ).\n\nEn effet, il n’arrive pas à mettre le nom de la partie dans la partie ( en rouge sur la PJ). Il faudrait mettre « joint de chaussée côté giberville » comme stipulé dans le numéro d’affaire -> 20017 SETR -> LIAISON RD403 – RD402 DESSERTE PORTUAIRE VIADUC -> JOINT DE CHAUSSEE COTE GIBERVILLE.\n\nJ’ai essayé de modifié la partie mais je n’y arrive pas.",
|
||||
"project_name": "Demandes",
|
||||
"stage_name": "Clôturé",
|
||||
"user_id": "",
|
||||
"partner_id_email_from": "CONSEIL DEPARTEMENTAL DU CALVADOS (14), Guillaume LENEVEU, guillaume.leneveu@calvados.fr",
|
||||
"create_date": "27/04/2020 06:21:36",
|
||||
"write_date_last_modification": "03/10/2024 13:10:50",
|
||||
"messages": [
|
||||
{
|
||||
"author_id": "Youness BENDEQ",
|
||||
"date": "27/04/2020 06:20:22",
|
||||
"message_type": "E-mail",
|
||||
"subject": "Pb d'affaire/chantier/partie dans un programme d'essai",
|
||||
"id": "11333",
|
||||
"content": "Bonjour Youness,\n\nJ’espère que tu vas bien ainsi que toute l’équipe BRG-LAB.\n\nJe viens vers toi car Mr NOVO m’a fait remonter un léger beug sur le numéro d’échantillon B2020-0001 (Voir PJ). En effet, il n’arrive pas à mettre le nom de la partie dans la partie ( en rouge sur la PJ). Il faudrait mettre « joint de chaussée côté giberville » comme stipulé dans le numéro d’affaire -> 20017 SETR -> LIAISON RD403 – RD402 DESSERTE PORTUAIRE VIADUC -> JOINT DE CHAUSSEE COTE GIBERVILLE.\n\nJ’ai essayé de modifié la partie mais je n’y arrive pas.\n\nMerci de ta réponse. \n\nBonne fin de journée.\n\n\n\n\nDGA Aménagement et Environnement Direction de l’eau et des Risques Adjoint au Chef du service Laboratoire Routes et Matériaux 24 rue des Monts Panneaux ZI Ouest\n\n14650 Carpiquet\n\n\n\n\n_\n\n\n\n- Problème partie.png (image/png) [ID: 32382]\n- image001.png (image/png) [ID: 32380]\n\n---\n"
|
||||
}
|
||||
],
|
||||
"date_d'extraction": "04/04/2025 17:02:57",
|
||||
"répertoire": "output/ticket_T0167/T0167_20250404_170255"
|
||||
}
|
||||
@ -0,0 +1,72 @@
|
||||
# Ticket T0167: Pb d'affaire/chantier/partie dans un programme d'essai
|
||||
|
||||
## Informations du ticket
|
||||
|
||||
- **id**: 179
|
||||
- **code**: T0167
|
||||
- **name**: Pb d'affaire/chantier/partie dans un programme d'essai
|
||||
- **project_name**: Demandes
|
||||
- **stage_name**: Clôturé
|
||||
- **user_id**:
|
||||
- **partner_id/email_from**: CONSEIL DEPARTEMENTAL DU CALVADOS (14), Guillaume LENEVEU, guillaume.leneveu@calvados.fr
|
||||
- **create_date**: 27/04/2020 06:21:36
|
||||
- **write_date/last modification**: 03/10/2024 13:10:50
|
||||
|
||||
- **description**:
|
||||
|
||||
Je viens vers toi car Mr NOVO m’a fait remonter un léger beug sur le numéro d’échantillon B2020-0001 (Voir PJ).
|
||||
|
||||
En effet, il n’arrive pas à mettre le nom de la partie dans la partie ( en rouge sur la PJ). Il faudrait mettre « joint de chaussée côté giberville » comme stipulé dans le numéro d’affaire -> 20017 SETR -> LIAISON RD403 – RD402 DESSERTE PORTUAIRE VIADUC -> JOINT DE CHAUSSEE COTE GIBERVILLE.
|
||||
|
||||
J’ai essayé de modifié la partie mais je n’y arrive pas.
|
||||
|
||||
## Messages
|
||||
|
||||
### Message 1
|
||||
**author_id**: Youness BENDEQ
|
||||
**date**: 27/04/2020 06:20:22
|
||||
**message_type**: E-mail
|
||||
**subject**: Pb d'affaire/chantier/partie dans un programme d'essai
|
||||
**id**: 11333
|
||||
Bonjour Youness,
|
||||
|
||||
J’espère que tu vas bien ainsi que toute l’équipe BRG-LAB.
|
||||
|
||||
Je viens vers toi car Mr NOVO m’a fait remonter un léger beug sur le numéro d’échantillon B2020-0001 (Voir PJ). En effet, il n’arrive pas à mettre le nom de la partie dans la partie ( en rouge sur la PJ). Il faudrait mettre « joint de chaussée côté giberville » comme stipulé dans le numéro d’affaire -> 20017 SETR -> LIAISON RD403 – RD402 DESSERTE PORTUAIRE VIADUC -> JOINT DE CHAUSSEE COTE GIBERVILLE.
|
||||
|
||||
J’ai essayé de modifié la partie mais je n’y arrive pas.
|
||||
|
||||
Merci de ta réponse.
|
||||
|
||||
Bonne fin de journée.
|
||||
|
||||
**Cordialement,
|
||||
|
||||
**
|
||||
|
||||
**Guillaume LENEVEU**
|
||||
|
||||
DGA Aménagement et Environnement Direction de l’eau et des Risques Adjoint au Chef du service Laboratoire Routes et Matériaux 24 rue des Monts Panneaux ZI Ouest
|
||||
|
||||
14650 Carpiquet
|
||||
|
||||
**Tél.** 02 31 26 52 62
|
||||
|
||||
**Port.** 06 11 39 10 60
|
||||
|
||||
**Fax.** 02 31 26 99 38 **Mail.**_[guillaume.leneveu@calvados.fr](mailto:guillaume.leneveu@calvados.fr)
|
||||
|
||||
_
|
||||
|
||||
|
||||
|
||||
**attachment_ids**:
|
||||
- Problème partie.png (image/png) [ID: 32382]
|
||||
- image001.png (image/png) [ID: 32380]
|
||||
|
||||
---
|
||||
|
||||
## Informations sur l'extraction
|
||||
|
||||
- **Date d'extraction**: 04/04/2025 17:02:57
|
||||
- **Répertoire**: output/ticket_T0167/T0167_20250404_170255
|
||||
231
output/ticket_T0167/T0167_20250404_170255/all_messages.json
Normal file
231
output/ticket_T0167/T0167_20250404_170255/all_messages.json
Normal file
File diff suppressed because one or more lines are too long
111
output/ticket_T0167/T0167_20250404_170255/all_messages.txt
Normal file
111
output/ticket_T0167/T0167_20250404_170255/all_messages.txt
Normal file
@ -0,0 +1,111 @@
|
||||
TICKET: T0167 - Pb d'affaire/chantier/partie dans un programme d'essai
|
||||
Date d'extraction: 2025-04-04 17:02:57
|
||||
Nombre de messages: 5
|
||||
|
||||
================================================================================
|
||||
|
||||
********************************************************************************
|
||||
*** MESSAGE TRANSFÉRÉ ***
|
||||
********************************************************************************
|
||||
|
||||
DATE: 2020-04-27 06:20:22
|
||||
DE: Youness BENDEQ
|
||||
OBJET: Pb d'affaire/chantier/partie dans un programme d'essai
|
||||
|
||||
\-------- Message transféré -------- Sujet : | De retour !
|
||||
---|---
|
||||
Date : | Mon, 20 Apr 2020 14:52:05 +0000
|
||||
De : | LENEVEU Guillaume [](mailto:Guillaume.LENEVEU@calvados.fr)
|
||||
Pour : | Youness BENDEQ [](mailto:youness.bendeq@cbao.fr)
|
||||
|
||||
Bonjour Youness,
|
||||
|
||||
J’espère que tu vas bien ainsi que toute l’équipe BRG-LAB.
|
||||
|
||||
Je viens vers toi car Mr NOVO m’a fait remonter un léger beug sur le numéro d’échantillon B2020-0001 (Voir PJ). En effet, il n’arrive pas à mettre le nom de la partie dans la partie ( en rouge sur la PJ). Il faudrait mettre « joint de chaussée côté giberville » comme stipulé dans le numéro d’affaire -> 20017 SETR -> LIAISON RD403 – RD402 DESSERTE PORTUAIRE VIADUC -> JOINT DE CHAUSSEE COTE GIBERVILLE.
|
||||
|
||||
J’ai essayé de modifié la partie mais je n’y arrive pas.
|
||||
|
||||
Merci de ta réponse.
|
||||
|
||||
Bonne fin de journée.
|
||||
|
||||
**Cordialement,
|
||||
|
||||
**
|
||||
|
||||
**Guillaume LENEVEU**
|
||||
|
||||
DGA Aménagement et Environnement Direction de l’eau et des Risques Adjoint au Chef du service Laboratoire Routes et Matériaux 24 rue des Monts Panneaux ZI Ouest
|
||||
|
||||
14650 Carpiquet
|
||||
|
||||
**Tél.** 02 31 26 52 62
|
||||
|
||||
**Port.** 06 11 39 10 60
|
||||
|
||||
**Fax.** 02 31 26 99 38 **Mail.**_[guillaume.leneveu@calvados.fr](mailto:guillaume.leneveu@calvados.fr)
|
||||
|
||||
_
|
||||
|
||||
|
||||
|
||||
|
||||
**************************************************************************************************
|
||||
« Cette transmission contient des informations confidentielles et/ou personnelles
|
||||
appartenant au conseil départemental du Calvados pour être utilisées exclusivement par le
|
||||
destinataire. Toute utilisation, reproduction, publication, diffusion en l'état ou
|
||||
partiellement par une autre personne que le destinataire est interdite, sauf autorisation
|
||||
expresse du conseil départemental du Calvados. En cas d'erreur de transmission, merci de
|
||||
détruire le(s) document(s) reçu(s). Le conseil départemental du Calvados n'est pas
|
||||
responsable des virus, altérations, falsifications.
|
||||
Droits réservés - conseil départemental du Calvados».
|
||||
**************************************************************************************************
|
||||
|
||||
---
|
||||
|
||||
--------------------------------------------------------------------------------
|
||||
|
||||
********************************************************************************
|
||||
*** CHANGEMENT D'ÉTAT ***
|
||||
********************************************************************************
|
||||
|
||||
DATE: 2020-04-27 06:21:37
|
||||
DE: OdooBot
|
||||
|
||||
|
||||
|
||||
--------------------------------------------------------------------------------
|
||||
|
||||
********************************************************************************
|
||||
*** CHANGEMENT D'ÉTAT ***
|
||||
********************************************************************************
|
||||
|
||||
DATE: 2020-04-27 07:19:57
|
||||
DE: Youness BENDEQ
|
||||
|
||||
|
||||
|
||||
--------------------------------------------------------------------------------
|
||||
|
||||
********************************************************************************
|
||||
*** CHANGEMENT D'ÉTAT ***
|
||||
********************************************************************************
|
||||
|
||||
DATE: 2020-04-27 07:20:20
|
||||
DE: Youness BENDEQ
|
||||
|
||||
|
||||
|
||||
--------------------------------------------------------------------------------
|
||||
|
||||
********************************************************************************
|
||||
*** CHANGEMENT D'ÉTAT ***
|
||||
********************************************************************************
|
||||
|
||||
DATE: 2020-04-27 07:24:40
|
||||
DE: Youness BENDEQ
|
||||
|
||||
|
||||
|
||||
--------------------------------------------------------------------------------
|
||||
Binary file not shown.
|
After Width: | Height: | Size: 249 KiB |
Binary file not shown.
|
After Width: | Height: | Size: 24 KiB |
@ -0,0 +1,38 @@
|
||||
[
|
||||
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|
||||
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|
||||
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|
||||
"mimetype": "image/png",
|
||||
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|
||||
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|
||||
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|
||||
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|
||||
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|
||||
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|
||||
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|
||||
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|
||||
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|
||||
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|
||||
"download_status": "success",
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||||
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|
||||
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|
||||
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|
||||
{
|
||||
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|
||||
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|
||||
"mimetype": "image/png",
|
||||
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|
||||
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|
||||
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|
||||
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|
||||
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|
||||
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|
||||
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|
||||
"res_name": "[T0167] Pb d'affaire/chantier/partie dans un programme d'essai",
|
||||
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|
||||
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|
||||
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|
||||
"error": ""
|
||||
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|
||||
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|
||||
9
output/ticket_T0167/T0167_20250404_170255/followers.json
Normal file
9
output/ticket_T0167/T0167_20250404_170255/followers.json
Normal file
@ -0,0 +1,9 @@
|
||||
[
|
||||
{
|
||||
"id": 10972,
|
||||
"partner_id": [
|
||||
8504,
|
||||
"CONSEIL DEPARTEMENTAL DU CALVADOS (14), Guillaume LENEVEU"
|
||||
]
|
||||
}
|
||||
]
|
||||
276
output/ticket_T0167/T0167_20250404_170255/messages_raw.json
Normal file
276
output/ticket_T0167/T0167_20250404_170255/messages_raw.json
Normal file
File diff suppressed because one or more lines are too long
20
output/ticket_T0167/T0167_20250404_170255/structure.json
Normal file
20
output/ticket_T0167/T0167_20250404_170255/structure.json
Normal file
@ -0,0 +1,20 @@
|
||||
{
|
||||
"date_extraction": "2025-04-04T17:02:57.977736",
|
||||
"ticket_id": 179,
|
||||
"ticket_code": "T0167",
|
||||
"ticket_name": "Pb d'affaire/chantier/partie dans un programme d'essai",
|
||||
"output_dir": "output/ticket_T0167/T0167_20250404_170255",
|
||||
"files": {
|
||||
"ticket_info": "ticket_info.json",
|
||||
"ticket_summary": "ticket_summary.json",
|
||||
"messages": "all_messages.json",
|
||||
"messages_raw": "messages_raw.json",
|
||||
"messages_text": "all_messages.txt",
|
||||
"attachments": "attachments_info.json",
|
||||
"followers": "followers.json"
|
||||
},
|
||||
"stats": {
|
||||
"messages_count": 5,
|
||||
"attachments_count": 2
|
||||
}
|
||||
}
|
||||
57
output/ticket_T0167/T0167_20250404_170255/ticket_info.json
Normal file
57
output/ticket_T0167/T0167_20250404_170255/ticket_info.json
Normal file
@ -0,0 +1,57 @@
|
||||
{
|
||||
"id": 179,
|
||||
"name": "Pb d'affaire/chantier/partie dans un programme d'essai",
|
||||
"description": "<p>Je viens vers toi car Mr NOVO m’a fait remonter un léger beug sur le numéro d’échantillon B2020-0001 (Voir PJ).</p><p>En effet, il n’arrive pas à mettre le nom de la partie dans la partie ( en rouge sur la PJ). Il faudrait mettre « joint de chaussée côté giberville » comme stipulé dans le numéro d’affaire -> 20017 SETR -> LIAISON RD403 – RD402 DESSERTE PORTUAIRE VIADUC -> JOINT DE CHAUSSEE COTE GIBERVILLE.</p><p>J’ai essayé de modifié la partie mais je n’y arrive pas.</p>",
|
||||
"stage_id": [
|
||||
8,
|
||||
"Clôturé"
|
||||
],
|
||||
"project_id": [
|
||||
3,
|
||||
"Demandes"
|
||||
],
|
||||
"partner_id": [
|
||||
8504,
|
||||
"CONSEIL DEPARTEMENTAL DU CALVADOS (14), Guillaume LENEVEU"
|
||||
],
|
||||
"user_id": [
|
||||
9,
|
||||
"Youness BENDEQ"
|
||||
],
|
||||
"date_start": "2020-04-20 14:52:00",
|
||||
"date_end": false,
|
||||
"date_deadline": false,
|
||||
"create_date": "2020-04-27 06:21:36",
|
||||
"write_date": "2024-10-03 13:10:50",
|
||||
"tag_ids": [
|
||||
15
|
||||
],
|
||||
"priority": "0",
|
||||
"email_from": "guillaume.leneveu@calvados.fr",
|
||||
"email_cc": "",
|
||||
"message_ids": [
|
||||
11346,
|
||||
11345,
|
||||
11344,
|
||||
11343,
|
||||
11342,
|
||||
11335,
|
||||
11334,
|
||||
11333,
|
||||
11332
|
||||
],
|
||||
"message_follower_ids": [
|
||||
10972
|
||||
],
|
||||
"timesheet_ids": [
|
||||
51
|
||||
],
|
||||
"attachment_ids": [],
|
||||
"stage_id_name": "Clôturé",
|
||||
"project_id_name": "Demandes",
|
||||
"partner_id_name": "CONSEIL DEPARTEMENTAL DU CALVADOS (14), Guillaume LENEVEU",
|
||||
"user_id_name": "Youness BENDEQ",
|
||||
"tag_names": [
|
||||
"BRG-LAB WEB"
|
||||
]
|
||||
}
|
||||
@ -0,0 +1,16 @@
|
||||
{
|
||||
"id": 179,
|
||||
"code": "T0167",
|
||||
"name": "Pb d'affaire/chantier/partie dans un programme d'essai",
|
||||
"description": "<p>Je viens vers toi car Mr NOVO m’a fait remonter un léger beug sur le numéro d’échantillon B2020-0001 (Voir PJ).</p><p>En effet, il n’arrive pas à mettre le nom de la partie dans la partie ( en rouge sur la PJ). Il faudrait mettre « joint de chaussée côté giberville » comme stipulé dans le numéro d’affaire -> 20017 SETR -> LIAISON RD403 – RD402 DESSERTE PORTUAIRE VIADUC -> JOINT DE CHAUSSEE COTE GIBERVILLE.</p><p>J’ai essayé de modifié la partie mais je n’y arrive pas.</p>",
|
||||
"stage": "Clôturé",
|
||||
"project": "Demandes",
|
||||
"partner": "CONSEIL DEPARTEMENTAL DU CALVADOS (14), Guillaume LENEVEU",
|
||||
"assigned_to": "Youness BENDEQ",
|
||||
"tags": [
|
||||
"BRG-LAB WEB"
|
||||
],
|
||||
"create_date": "2020-04-27 06:21:36",
|
||||
"write_date": "2024-10-03 13:10:50",
|
||||
"deadline": false
|
||||
}
|
||||
@ -0,0 +1,32 @@
|
||||
{
|
||||
"id": "194",
|
||||
"code": "T0182",
|
||||
"name": "Pb de calcul lors de l’ajout du tamis 0.063mm dans l’analyse granulométrique",
|
||||
"description": "*Aucune description fournie*",
|
||||
"project_name": "Demandes",
|
||||
"stage_name": "Clôturé",
|
||||
"user_id": "",
|
||||
"partner_id_email_from": "SOGEA SATOM CÔTE D'IVOIRE, Cyril BERTONECHE, BERTONECHE Cyril <Cyril.BERTONECHE@vinci-construction.com>",
|
||||
"create_date": "08/05/2020 14:46:57",
|
||||
"write_date_last_modification": "03/10/2024 13:10:50",
|
||||
"messages": [
|
||||
{
|
||||
"author_id": "Cyril BERTONECHE",
|
||||
"date": "08/05/2020 14:41:56",
|
||||
"message_type": "E-mail",
|
||||
"subject": "Pblm BRG LAB",
|
||||
"id": "11521",
|
||||
"content": "Bonjour, \n\nJe vous contact par ce mail car cela ne marche pas depuis le logiciel sur notre serveur \n\nLe pblm est que lors de l’ajout du tamis 0.063mm dans l’analyse granulométrique NFP 94-056 ou NF EN ISO 17892-4 le calcul en se fait pas.\n\nMerci \n\nCordialement,\n\n_______________________________________________\n\n- image010.jpg (image/jpeg) [ID: 32474]\n- image009.png (image/png) [ID: 32472]\n- image008.png (image/png) [ID: 32470]\n- image004.wmz (application/octet-stream) [ID: 32469]\n- image003.png (image/png) [ID: 32467]\n- image002.png (image/png) [ID: 32465]\n\n---\n\n"
|
||||
},
|
||||
{
|
||||
"author_id": "Youness BENDEQ",
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||||
"date": "19/05/2020 07:47:29",
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||||
"message_type": "E-mail",
|
||||
"subject": "Re: [T0182] Pb de calcul lors de l’ajout du tamis 0.063mm dans l’analyse granulométrique",
|
||||
"id": "11970",
|
||||
"content": "*Contenu non extractible*\n\n---\n"
|
||||
}
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||||
],
|
||||
"date_d'extraction": "04/04/2025 17:02:17",
|
||||
"répertoire": "output/ticket_T0182/T0182_20250404_170214"
|
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}
|
||||
@ -0,0 +1,62 @@
|
||||
# Ticket T0182: Pb de calcul lors de l’ajout du tamis 0.063mm dans l’analyse granulométrique
|
||||
|
||||
## Informations du ticket
|
||||
|
||||
- **id**: 194
|
||||
- **code**: T0182
|
||||
- **name**: Pb de calcul lors de l’ajout du tamis 0.063mm dans l’analyse granulométrique
|
||||
- **project_name**: Demandes
|
||||
- **stage_name**: Clôturé
|
||||
- **user_id**:
|
||||
- **partner_id/email_from**: SOGEA SATOM CÔTE D'IVOIRE, Cyril BERTONECHE, BERTONECHE Cyril <Cyril.BERTONECHE@vinci-construction.com>
|
||||
- **create_date**: 08/05/2020 14:46:57
|
||||
- **write_date/last modification**: 03/10/2024 13:10:50
|
||||
|
||||
- **description**:
|
||||
|
||||
*Aucune description fournie*
|
||||
|
||||
## Messages
|
||||
|
||||
### Message 1
|
||||
**author_id**: Cyril BERTONECHE
|
||||
**date**: 08/05/2020 14:41:56
|
||||
**message_type**: E-mail
|
||||
**subject**: Pblm BRG LAB
|
||||
**id**: 11521
|
||||
Bonjour,
|
||||
|
||||
Je vous contact par ce mail car cela ne marche pas depuis le logiciel sur notre serveur
|
||||
|
||||
Le pblm est que lors de l’ajout du tamis 0.063mm dans l’analyse granulométrique NFP 94-056 ou NF EN ISO 17892-4 le calcul en se fait pas.
|
||||
|
||||
Merci
|
||||
|
||||
Cordialement,
|
||||
|
||||
_______________________________________________
|
||||
|
||||
**attachment_ids**:
|
||||
- image010.jpg (image/jpeg) [ID: 32474]
|
||||
- image009.png (image/png) [ID: 32472]
|
||||
- image008.png (image/png) [ID: 32470]
|
||||
- image004.wmz (application/octet-stream) [ID: 32469]
|
||||
- image003.png (image/png) [ID: 32467]
|
||||
- image002.png (image/png) [ID: 32465]
|
||||
|
||||
---
|
||||
|
||||
### Message 2
|
||||
**author_id**: Youness BENDEQ
|
||||
**date**: 19/05/2020 07:47:29
|
||||
**message_type**: E-mail
|
||||
**subject**: Re: [T0182] Pb de calcul lors de l’ajout du tamis 0.063mm dans l’analyse granulométrique
|
||||
**id**: 11970
|
||||
*Contenu non extractible*
|
||||
|
||||
---
|
||||
|
||||
## Informations sur l'extraction
|
||||
|
||||
- **Date d'extraction**: 04/04/2025 17:02:17
|
||||
- **Répertoire**: output/ticket_T0182/T0182_20250404_170214
|
||||
315
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Normal file
315
output/ticket_T0182/T0182_20250404_170214/all_messages.json
Normal file
@ -0,0 +1,315 @@
|
||||
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||||
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|
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|
||||
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|
||||
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|
||||
"stage_id": 8,
|
||||
"stage_name": "Clôturé",
|
||||
"date_extraction": "2025-04-04T17:02:17.154347"
|
||||
},
|
||||
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||||
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||||
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||||
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||||
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|
||||
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|
||||
"body": "Bonjour, Le problème de passant qui remonte à 100% sur le dernier tamis est corrigé lors de la mise à jour disponible depuis ce matin. Je reste à votre disposition pour toute explication ou demande supplémentaire. L'objectif du Support Technique est de vous aider : n'hésitez jamais à nous contacter si vous rencontrez une difficulté, ou pour nous soumettre une ou des suggestions d'amélioration de nos logiciels ou de nos méthodes. Cordialement. Support Technique - CBAO [www.cbao.fr](http://www.cbao.fr) 80 rue Louis Braille 66000 PERPIGNAN support@cbao.fr Tél : 04 68 64 15 31 Fax : 04 68 64 31 69",
|
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|
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|
||||
100
output/ticket_T0182/T0182_20250404_170214/all_messages.txt
Normal file
100
output/ticket_T0182/T0182_20250404_170214/all_messages.txt
Normal file
@ -0,0 +1,100 @@
|
||||
TICKET: T0182 - Pb de calcul lors de l’ajout du tamis 0.063mm dans l’analyse granulométrique
|
||||
Date d'extraction: 2025-04-04 17:02:17
|
||||
Nombre de messages: 7
|
||||
|
||||
================================================================================
|
||||
|
||||
DATE: 2020-05-08 14:41:56
|
||||
DE: Cyril BERTONECHE
|
||||
OBJET: Pblm BRG LAB
|
||||
|
||||
Bonjour,
|
||||
|
||||
Je vous contact par ce mail car cela ne marche pas depuis le logiciel sur notre serveur
|
||||
|
||||
Le pblm est que lors de l’ajout du tamis 0.063mm dans l’analyse granulométrique NFP 94-056 ou NF EN ISO 17892-4 le calcul en se fait pas.
|
||||
|
||||
Merci
|
||||
|
||||
|
||||
|
||||
Cordialement,
|
||||
|
||||
|
||||
|
||||
_______________________________________________
|
||||
|
||||
**Cyril BERTONECHE
|
||||
|
||||
**
|
||||
|
||||
Responsable Laboratoire
|
||||
|
||||
Sogea Satom Guinée Equatoriale
|
||||
|
||||
|
||||
|
||||
--------------------------------------------------------------------------------
|
||||
|
||||
********************************************************************************
|
||||
*** CHANGEMENT D'ÉTAT ***
|
||||
********************************************************************************
|
||||
|
||||
DATE: 2020-05-08 14:46:58
|
||||
DE: OdooBot
|
||||
|
||||
|
||||
|
||||
--------------------------------------------------------------------------------
|
||||
|
||||
********************************************************************************
|
||||
*** CHANGEMENT D'ÉTAT ***
|
||||
********************************************************************************
|
||||
|
||||
DATE: 2020-05-11 06:47:10
|
||||
DE: Youness BENDEQ
|
||||
|
||||
|
||||
|
||||
--------------------------------------------------------------------------------
|
||||
|
||||
********************************************************************************
|
||||
*** CHANGEMENT D'ÉTAT ***
|
||||
********************************************************************************
|
||||
|
||||
DATE: 2020-05-19 06:58:51
|
||||
DE: Youness BENDEQ
|
||||
|
||||
|
||||
|
||||
--------------------------------------------------------------------------------
|
||||
|
||||
DATE: 2020-05-19 07:47:29
|
||||
DE: Youness BENDEQ
|
||||
OBJET: Re: [T0182] Pb de calcul lors de l’ajout du tamis 0.063mm dans l’analyse granulométrique
|
||||
|
||||
Bonjour, Le problème de passant qui remonte à 100% sur le dernier tamis est corrigé lors de la mise à jour disponible depuis ce matin. Je reste à votre disposition pour toute explication ou demande supplémentaire. L'objectif du Support Technique est de vous aider : n'hésitez jamais à nous contacter si vous rencontrez une difficulté, ou pour nous soumettre une ou des suggestions d'amélioration de nos logiciels ou de nos méthodes. Cordialement. Support Technique - CBAO [www.cbao.fr](http://www.cbao.fr) 80 rue Louis Braille 66000 PERPIGNAN support@cbao.fr Tél : 04 68 64 15 31 Fax : 04 68 64 31 69
|
||||
|
||||
--------------------------------------------------------------------------------
|
||||
|
||||
********************************************************************************
|
||||
*** CHANGEMENT D'ÉTAT ***
|
||||
********************************************************************************
|
||||
|
||||
DATE: 2020-05-19 07:47:38
|
||||
DE: Youness BENDEQ
|
||||
|
||||
|
||||
|
||||
--------------------------------------------------------------------------------
|
||||
|
||||
********************************************************************************
|
||||
*** CHANGEMENT D'ÉTAT ***
|
||||
********************************************************************************
|
||||
|
||||
DATE: 2020-05-20 14:29:28
|
||||
DE: Youness BENDEQ
|
||||
|
||||
|
||||
|
||||
--------------------------------------------------------------------------------
|
||||
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110
output/ticket_T0182/T0182_20250404_170214/attachments_info.json
Normal file
110
output/ticket_T0182/T0182_20250404_170214/attachments_info.json
Normal file
@ -0,0 +1,110 @@
|
||||
[
|
||||
{
|
||||
"id": 32474,
|
||||
"name": "image010.jpg",
|
||||
"mimetype": "image/jpeg",
|
||||
"file_size": 2772,
|
||||
"create_date": "2020-05-08 14:46:57",
|
||||
"create_uid": [
|
||||
1,
|
||||
"OdooBot"
|
||||
],
|
||||
"description": "image010.jpg",
|
||||
"res_name": "[T0182] Pblm BRG LAB",
|
||||
"creator_name": "OdooBot",
|
||||
"creator_id": 1,
|
||||
"download_status": "success",
|
||||
"local_path": "output/ticket_T0182/T0182_20250404_170214/attachments/image010.jpg",
|
||||
"error": ""
|
||||
},
|
||||
{
|
||||
"id": 32472,
|
||||
"name": "image009.png",
|
||||
"mimetype": "image/png",
|
||||
"file_size": 50484,
|
||||
"create_date": "2020-05-08 14:46:57",
|
||||
"create_uid": [
|
||||
1,
|
||||
"OdooBot"
|
||||
],
|
||||
"description": "image009.png",
|
||||
"res_name": "[T0182] Pblm BRG LAB",
|
||||
"creator_name": "OdooBot",
|
||||
"creator_id": 1,
|
||||
"download_status": "success",
|
||||
"local_path": "output/ticket_T0182/T0182_20250404_170214/attachments/image009.png",
|
||||
"error": ""
|
||||
},
|
||||
{
|
||||
"id": 32470,
|
||||
"name": "image008.png",
|
||||
"mimetype": "image/png",
|
||||
"file_size": 2504,
|
||||
"create_date": "2020-05-08 14:46:57",
|
||||
"create_uid": [
|
||||
1,
|
||||
"OdooBot"
|
||||
],
|
||||
"description": "image008.png",
|
||||
"res_name": "[T0182] Pblm BRG LAB",
|
||||
"creator_name": "OdooBot",
|
||||
"creator_id": 1,
|
||||
"download_status": "success",
|
||||
"local_path": "output/ticket_T0182/T0182_20250404_170214/attachments/image008.png",
|
||||
"error": ""
|
||||
},
|
||||
{
|
||||
"id": 32469,
|
||||
"name": "image004.wmz",
|
||||
"mimetype": "application/octet-stream",
|
||||
"file_size": 161658,
|
||||
"create_date": "2020-05-08 14:46:57",
|
||||
"create_uid": [
|
||||
1,
|
||||
"OdooBot"
|
||||
],
|
||||
"description": "image004.wmz",
|
||||
"res_name": "[T0182] Pblm BRG LAB",
|
||||
"creator_name": "OdooBot",
|
||||
"creator_id": 1,
|
||||
"download_status": "success",
|
||||
"local_path": "output/ticket_T0182/T0182_20250404_170214/attachments/image004.wmz",
|
||||
"error": ""
|
||||
},
|
||||
{
|
||||
"id": 32467,
|
||||
"name": "image003.png",
|
||||
"mimetype": "image/png",
|
||||
"file_size": 6557,
|
||||
"create_date": "2020-05-08 14:46:57",
|
||||
"create_uid": [
|
||||
1,
|
||||
"OdooBot"
|
||||
],
|
||||
"description": "image003.png",
|
||||
"res_name": "[T0182] Pblm BRG LAB",
|
||||
"creator_name": "OdooBot",
|
||||
"creator_id": 1,
|
||||
"download_status": "success",
|
||||
"local_path": "output/ticket_T0182/T0182_20250404_170214/attachments/image003.png",
|
||||
"error": ""
|
||||
},
|
||||
{
|
||||
"id": 32465,
|
||||
"name": "image002.png",
|
||||
"mimetype": "image/png",
|
||||
"file_size": 364823,
|
||||
"create_date": "2020-05-08 14:46:57",
|
||||
"create_uid": [
|
||||
1,
|
||||
"OdooBot"
|
||||
],
|
||||
"description": "image002.png",
|
||||
"res_name": "[T0182] Pblm BRG LAB",
|
||||
"creator_name": "OdooBot",
|
||||
"creator_id": 1,
|
||||
"download_status": "success",
|
||||
"local_path": "output/ticket_T0182/T0182_20250404_170214/attachments/image002.png",
|
||||
"error": ""
|
||||
}
|
||||
]
|
||||
9
output/ticket_T0182/T0182_20250404_170214/followers.json
Normal file
9
output/ticket_T0182/T0182_20250404_170214/followers.json
Normal file
@ -0,0 +1,9 @@
|
||||
[
|
||||
{
|
||||
"id": 11189,
|
||||
"partner_id": [
|
||||
6807,
|
||||
"SOGEA SATOM CÔTE D'IVOIRE, Cyril BERTONECHE"
|
||||
]
|
||||
}
|
||||
]
|
||||
427
output/ticket_T0182/T0182_20250404_170214/messages_raw.json
Normal file
427
output/ticket_T0182/T0182_20250404_170214/messages_raw.json
Normal file
@ -0,0 +1,427 @@
|
||||
{
|
||||
"ticket_id": 194,
|
||||
"ticket_code": "T0182",
|
||||
"message_metadata": {
|
||||
"11521": {
|
||||
"is_system": false,
|
||||
"is_stage_change": false,
|
||||
"is_forwarded": false,
|
||||
"is_duplicate": false
|
||||
},
|
||||
"11522": {
|
||||
"is_system": true,
|
||||
"is_stage_change": false,
|
||||
"is_forwarded": false,
|
||||
"is_duplicate": false,
|
||||
"excluded": "system_message"
|
||||
},
|
||||
"11523": {
|
||||
"is_system": true,
|
||||
"is_stage_change": false,
|
||||
"is_forwarded": false,
|
||||
"is_duplicate": false,
|
||||
"excluded": "system_message"
|
||||
},
|
||||
"11520": {
|
||||
"is_system": true,
|
||||
"is_stage_change": true,
|
||||
"is_forwarded": false,
|
||||
"is_duplicate": false
|
||||
},
|
||||
"11525": {
|
||||
"is_system": true,
|
||||
"is_stage_change": false,
|
||||
"is_forwarded": false,
|
||||
"is_duplicate": false,
|
||||
"excluded": "system_message"
|
||||
},
|
||||
"11526": {
|
||||
"is_system": true,
|
||||
"is_stage_change": true,
|
||||
"is_forwarded": false,
|
||||
"is_duplicate": false
|
||||
},
|
||||
"11527": {
|
||||
"is_system": true,
|
||||
"is_stage_change": false,
|
||||
"is_forwarded": false,
|
||||
"is_duplicate": false,
|
||||
"excluded": "system_message"
|
||||
},
|
||||
"11652": {
|
||||
"is_system": true,
|
||||
"is_stage_change": false,
|
||||
"is_forwarded": false,
|
||||
"is_duplicate": false,
|
||||
"excluded": "system_message"
|
||||
},
|
||||
"11949": {
|
||||
"is_system": true,
|
||||
"is_stage_change": true,
|
||||
"is_forwarded": false,
|
||||
"is_duplicate": false
|
||||
},
|
||||
"11970": {
|
||||
"is_system": false,
|
||||
"is_stage_change": false,
|
||||
"is_forwarded": false,
|
||||
"is_duplicate": false
|
||||
},
|
||||
"11971": {
|
||||
"is_system": true,
|
||||
"is_stage_change": false,
|
||||
"is_forwarded": false,
|
||||
"is_duplicate": false,
|
||||
"excluded": "system_message"
|
||||
},
|
||||
"11972": {
|
||||
"is_system": true,
|
||||
"is_stage_change": true,
|
||||
"is_forwarded": false,
|
||||
"is_duplicate": false
|
||||
},
|
||||
"12031": {
|
||||
"is_system": true,
|
||||
"is_stage_change": false,
|
||||
"is_forwarded": false,
|
||||
"is_duplicate": false,
|
||||
"excluded": "system_message"
|
||||
},
|
||||
"12190": {
|
||||
"is_system": true,
|
||||
"is_stage_change": true,
|
||||
"is_forwarded": false,
|
||||
"is_duplicate": false
|
||||
}
|
||||
},
|
||||
"messages": [
|
||||
{
|
||||
"id": 11521,
|
||||
"body": "<p>\r\n\r\n</p>\r\n<div>\r\n<p>Bonjour, </p><p></p>\r\n<p></p><p> </p>\r\n<p>Je vous contact par ce mail car cela ne marche pas depuis le logiciel sur notre serveur\r\n</p><p></p>\r\n<p></p><p> </p>\r\n<p>Le pblm est que lors de l’ajout du tamis 0.063mm dans l’analyse granulométrique NFP 94-056 ou NF EN ISO 17892-4 le calcul en se fait pas.</p><p></p>\r\n<p></p><p> </p>\r\n<p>Merci </p><p></p>\r\n<p><span style=\"margin-left:473px; margin-top:1209px; width:782px; height:114px\"><img width=\"521\" height=\"76\" style=\"width:5.4305in; height:.7916in\" src=\"/web/image/32470?access_token=ff034672-07a4-4798-aa68-0997fc6a671a\"></span><img width=\"1920\" height=\"1040\" style=\"width:20.0in; height:10.8333in\" id=\"Image_x0020_4\" src=\"/web/image/32465?access_token=2e14e2a4-d54d-4abd-9876-17cf9ff312e9\"></p><p></p>\r\n<p></p><p> </p>\r\n<p><span><p> </p></span></p>\r\n<p><span><p> </p></span></p>\r\n<p><span>Cordialement,<p></p></span></p>\r\n<p><span><p> </p></span></p>\r\n<p><span style=\"color:#1F4E79\"><img width=\"300\" height=\"32\" style=\"width:3.125in; height:.3333in\" id=\"Image_x0020_1\" src=\"/web/image/32467?access_token=937b74f5-3c6f-4bdf-89d2-ee81023f8bce\" alt=\"Signature FR basse def\"></span><span><p></p></span></p>\r\n<p><span>_______________________________________________ \r\n<p></p></span></p>\r\n<p><span style=\"margin-left:279px; margin-top:684px; width:274px; height:125px\"><img width=\"183\" height=\"83\" style=\"width:1.9027in; height:.868in\" src=\"/web/image/32472?access_token=b62cde1c-29d2-43fd-9565-3d55f26ef159\" alt=\" \"></span><b><span style='font-size:12.0pt; font-family:\"Vinci Sans Light\"; color:#4472C4'>Cyril\r\n BERTONECHE<p></p></span></b></p>\r\n<p><span style='font-size:10.0pt; font-family:\"Vinci Sans Light\"'>Responsable Laboratoire \r\n<p></p></span></p>\r\n<p><span style='font-size:10.0pt; font-family:\"Vinci Sans Light\"'>Sogea Satom Guinée Equatoriale<p></p></span></p>\r\n<p><span><img width=\"156\" height=\"36\" style=\"width:1.625in; height:.375in\" id=\"Image_x0020_3\" src=\"/web/image/32474?access_token=80d234be-4ac1-4a4d-97ab-db1d8eb9a11e\" alt=\"cid:image002.png@01D4D8B0.ECA929E0\"></span><span><p></p></span></p>\r\n<p></p><p> </p>\r\n</div>\r\n\r\n",
|
||||
"date": "2020-05-08 14:41:56",
|
||||
"author_id": [
|
||||
6807,
|
||||
"SOGEA SATOM CÔTE D'IVOIRE, Cyril BERTONECHE"
|
||||
],
|
||||
"email_from": "BERTONECHE Cyril <Cyril.BERTONECHE@vinci-construction.com>",
|
||||
"message_type": "email",
|
||||
"parent_id": [
|
||||
11520,
|
||||
"[T0182] Pblm BRG LAB"
|
||||
],
|
||||
"subtype_id": [
|
||||
1,
|
||||
"Discussions"
|
||||
],
|
||||
"subject": "Pblm BRG LAB",
|
||||
"tracking_value_ids": [],
|
||||
"attachment_ids": [
|
||||
32474,
|
||||
32472,
|
||||
32470,
|
||||
32469,
|
||||
32467,
|
||||
32465
|
||||
]
|
||||
},
|
||||
{
|
||||
"id": 11522,
|
||||
"body": "",
|
||||
"date": "2020-05-08 14:46:58",
|
||||
"author_id": [
|
||||
2,
|
||||
"OdooBot"
|
||||
],
|
||||
"email_from": "\"OdooBot\" <odoobot@example.com>",
|
||||
"message_type": "notification",
|
||||
"parent_id": false,
|
||||
"subtype_id": [
|
||||
2,
|
||||
"Note"
|
||||
],
|
||||
"subject": false,
|
||||
"tracking_value_ids": [
|
||||
2054
|
||||
],
|
||||
"attachment_ids": []
|
||||
},
|
||||
{
|
||||
"id": 11523,
|
||||
"body": "",
|
||||
"date": "2020-05-08 14:46:58",
|
||||
"author_id": [
|
||||
2,
|
||||
"OdooBot"
|
||||
],
|
||||
"email_from": "\"OdooBot\" <odoobot@example.com>",
|
||||
"message_type": "notification",
|
||||
"parent_id": false,
|
||||
"subtype_id": [
|
||||
2,
|
||||
"Note"
|
||||
],
|
||||
"subject": false,
|
||||
"tracking_value_ids": [
|
||||
2055
|
||||
],
|
||||
"attachment_ids": []
|
||||
},
|
||||
{
|
||||
"id": 11520,
|
||||
"body": "",
|
||||
"date": "2020-05-08 14:46:58",
|
||||
"author_id": [
|
||||
2,
|
||||
"OdooBot"
|
||||
],
|
||||
"email_from": "\"OdooBot\" <odoobot@example.com>",
|
||||
"message_type": "notification",
|
||||
"parent_id": false,
|
||||
"subtype_id": [
|
||||
16,
|
||||
"Task Created"
|
||||
],
|
||||
"subject": false,
|
||||
"tracking_value_ids": [
|
||||
2049,
|
||||
2050,
|
||||
2051,
|
||||
2052,
|
||||
2053
|
||||
],
|
||||
"attachment_ids": []
|
||||
},
|
||||
{
|
||||
"id": 11525,
|
||||
"body": "",
|
||||
"date": "2020-05-11 06:47:08",
|
||||
"author_id": [
|
||||
10288,
|
||||
"CBAO S.A.R.L., Youness BENDEQ"
|
||||
],
|
||||
"email_from": "\"Youness BENDEQ\" <youness.bendeq@cbao.fr>",
|
||||
"message_type": "notification",
|
||||
"parent_id": false,
|
||||
"subtype_id": [
|
||||
2,
|
||||
"Note"
|
||||
],
|
||||
"subject": false,
|
||||
"tracking_value_ids": [
|
||||
2057
|
||||
],
|
||||
"attachment_ids": []
|
||||
},
|
||||
{
|
||||
"id": 11526,
|
||||
"body": "",
|
||||
"date": "2020-05-11 06:47:10",
|
||||
"author_id": [
|
||||
10288,
|
||||
"CBAO S.A.R.L., Youness BENDEQ"
|
||||
],
|
||||
"email_from": "\"Youness BENDEQ\" <youness.bendeq@cbao.fr>",
|
||||
"message_type": "notification",
|
||||
"parent_id": [
|
||||
11520,
|
||||
"[T0182] Pblm BRG LAB"
|
||||
],
|
||||
"subtype_id": [
|
||||
16,
|
||||
"Task Created"
|
||||
],
|
||||
"subject": false,
|
||||
"tracking_value_ids": [
|
||||
2058
|
||||
],
|
||||
"attachment_ids": []
|
||||
},
|
||||
{
|
||||
"id": 11527,
|
||||
"body": "",
|
||||
"date": "2020-05-11 06:48:52",
|
||||
"author_id": [
|
||||
10288,
|
||||
"CBAO S.A.R.L., Youness BENDEQ"
|
||||
],
|
||||
"email_from": "\"Youness BENDEQ\" <youness.bendeq@cbao.fr>",
|
||||
"message_type": "notification",
|
||||
"parent_id": false,
|
||||
"subtype_id": [
|
||||
2,
|
||||
"Note"
|
||||
],
|
||||
"subject": false,
|
||||
"tracking_value_ids": [
|
||||
2059
|
||||
],
|
||||
"attachment_ids": []
|
||||
},
|
||||
{
|
||||
"id": 11652,
|
||||
"body": "<div>\n <p>\n <strong><span class=\"fa fa-phone\"></span></strong> <span>Appeler</span> fait\n par <span>Youness BENDEQ</span><span>:</span>\n <span>Appeler pour diag</span>\n </p>\n <div style=\"margin-left:8px\"><p><br></p></div>\n <div style=\"margin-top:8px\">\n <strong> Commentaire</strong>\n <div style=\"margin-left:8px\"><p>Pas de réponse => email envoyé</p></div>\n </div>\n</div>\n ",
|
||||
"date": "2020-05-13 07:54:41",
|
||||
"author_id": [
|
||||
10288,
|
||||
"CBAO S.A.R.L., Youness BENDEQ"
|
||||
],
|
||||
"email_from": "\"Youness BENDEQ\" <youness@cbao.fr>",
|
||||
"message_type": "notification",
|
||||
"parent_id": [
|
||||
11520,
|
||||
"[T0182] Pblm BRG LAB"
|
||||
],
|
||||
"subtype_id": [
|
||||
3,
|
||||
"Activities"
|
||||
],
|
||||
"subject": "Re: [T0182] Pb de calcul lors de l’ajout du tamis 0.063mm dans l’analyse granulométrique",
|
||||
"tracking_value_ids": [],
|
||||
"attachment_ids": []
|
||||
},
|
||||
{
|
||||
"id": 11949,
|
||||
"body": "",
|
||||
"date": "2020-05-19 06:58:51",
|
||||
"author_id": [
|
||||
10288,
|
||||
"CBAO S.A.R.L., Youness BENDEQ"
|
||||
],
|
||||
"email_from": "\"Youness BENDEQ\" <youness@cbao.fr>",
|
||||
"message_type": "notification",
|
||||
"parent_id": [
|
||||
11520,
|
||||
"[T0182] Pblm BRG LAB"
|
||||
],
|
||||
"subtype_id": [
|
||||
19,
|
||||
"Stage Changed"
|
||||
],
|
||||
"subject": false,
|
||||
"tracking_value_ids": [
|
||||
2586
|
||||
],
|
||||
"attachment_ids": []
|
||||
},
|
||||
{
|
||||
"id": 11970,
|
||||
"body": "<p>Bonjour,<br>Le problème de passant qui remonte à 100% sur le dernier tamis est corrigé lors de la mise à jour disponible depuis ce matin.<br>Je reste à votre disposition pour toute explication ou demande supplémentaire.<br>L'objectif du Support Technique est de vous aider : n'hésitez jamais à nous contacter si vous rencontrez une difficulté, ou pour nous soumettre une ou des suggestions d'amélioration de nos logiciels ou de nos méthodes.<br>Cordialement.<br><br>Support Technique - CBAO<br><a target=\"_blank\" href=\"http://www.cbao.fr\">www.cbao.fr</a><br>80 rue Louis Braille<br>66000 PERPIGNAN<br>support@cbao.fr<br>Tél : 04 68 64 15 31<br>Fax : 04 68 64 31 69</p>",
|
||||
"date": "2020-05-19 07:47:29",
|
||||
"author_id": [
|
||||
10288,
|
||||
"CBAO S.A.R.L., Youness BENDEQ"
|
||||
],
|
||||
"email_from": "\"Youness BENDEQ\" <youness@cbao.fr>",
|
||||
"message_type": "comment",
|
||||
"parent_id": [
|
||||
11520,
|
||||
"[T0182] Pblm BRG LAB"
|
||||
],
|
||||
"subtype_id": [
|
||||
1,
|
||||
"Discussions"
|
||||
],
|
||||
"subject": "Re: [T0182] Pb de calcul lors de l’ajout du tamis 0.063mm dans l’analyse granulométrique",
|
||||
"tracking_value_ids": [],
|
||||
"attachment_ids": []
|
||||
},
|
||||
{
|
||||
"id": 11971,
|
||||
"body": "",
|
||||
"date": "2020-05-19 07:47:36",
|
||||
"author_id": [
|
||||
10288,
|
||||
"CBAO S.A.R.L., Youness BENDEQ"
|
||||
],
|
||||
"email_from": "\"Youness BENDEQ\" <youness@cbao.fr>",
|
||||
"message_type": "notification",
|
||||
"parent_id": [
|
||||
11520,
|
||||
"[T0182] Pblm BRG LAB"
|
||||
],
|
||||
"subtype_id": [
|
||||
18,
|
||||
"Task Ready"
|
||||
],
|
||||
"subject": false,
|
||||
"tracking_value_ids": [
|
||||
2603
|
||||
],
|
||||
"attachment_ids": []
|
||||
},
|
||||
{
|
||||
"id": 11972,
|
||||
"body": "",
|
||||
"date": "2020-05-19 07:47:38",
|
||||
"author_id": [
|
||||
10288,
|
||||
"CBAO S.A.R.L., Youness BENDEQ"
|
||||
],
|
||||
"email_from": "\"Youness BENDEQ\" <youness@cbao.fr>",
|
||||
"message_type": "notification",
|
||||
"parent_id": [
|
||||
11520,
|
||||
"[T0182] Pblm BRG LAB"
|
||||
],
|
||||
"subtype_id": [
|
||||
16,
|
||||
"Task Created"
|
||||
],
|
||||
"subject": false,
|
||||
"tracking_value_ids": [
|
||||
2604,
|
||||
2605
|
||||
],
|
||||
"attachment_ids": []
|
||||
},
|
||||
{
|
||||
"id": 12031,
|
||||
"body": "",
|
||||
"date": "2020-05-19 09:49:20",
|
||||
"author_id": [
|
||||
10288,
|
||||
"CBAO S.A.R.L., Youness BENDEQ"
|
||||
],
|
||||
"email_from": "\"Youness BENDEQ\" <youness@cbao.fr>",
|
||||
"message_type": "notification",
|
||||
"parent_id": [
|
||||
11520,
|
||||
"[T0182] Pblm BRG LAB"
|
||||
],
|
||||
"subtype_id": [
|
||||
18,
|
||||
"Task Ready"
|
||||
],
|
||||
"subject": false,
|
||||
"tracking_value_ids": [
|
||||
2692
|
||||
],
|
||||
"attachment_ids": []
|
||||
},
|
||||
{
|
||||
"id": 12190,
|
||||
"body": "",
|
||||
"date": "2020-05-20 14:29:28",
|
||||
"author_id": [
|
||||
10288,
|
||||
"CBAO S.A.R.L., Youness BENDEQ"
|
||||
],
|
||||
"email_from": "\"Youness BENDEQ\" <youness@cbao.fr>",
|
||||
"message_type": "notification",
|
||||
"parent_id": [
|
||||
11520,
|
||||
"[T0182] Pblm BRG LAB"
|
||||
],
|
||||
"subtype_id": [
|
||||
19,
|
||||
"Stage Changed"
|
||||
],
|
||||
"subject": false,
|
||||
"tracking_value_ids": [
|
||||
2846,
|
||||
2847
|
||||
],
|
||||
"attachment_ids": []
|
||||
}
|
||||
]
|
||||
}
|
||||
20
output/ticket_T0182/T0182_20250404_170214/structure.json
Normal file
20
output/ticket_T0182/T0182_20250404_170214/structure.json
Normal file
@ -0,0 +1,20 @@
|
||||
{
|
||||
"date_extraction": "2025-04-04T17:02:17.610401",
|
||||
"ticket_id": 194,
|
||||
"ticket_code": "T0182",
|
||||
"ticket_name": "Pb de calcul lors de l’ajout du tamis 0.063mm dans l’analyse granulométrique",
|
||||
"output_dir": "output/ticket_T0182/T0182_20250404_170214",
|
||||
"files": {
|
||||
"ticket_info": "ticket_info.json",
|
||||
"ticket_summary": "ticket_summary.json",
|
||||
"messages": "all_messages.json",
|
||||
"messages_raw": "messages_raw.json",
|
||||
"messages_text": "all_messages.txt",
|
||||
"attachments": "attachments_info.json",
|
||||
"followers": "followers.json"
|
||||
},
|
||||
"stats": {
|
||||
"messages_count": 7,
|
||||
"attachments_count": 6
|
||||
}
|
||||
}
|
||||
60
output/ticket_T0182/T0182_20250404_170214/ticket_info.json
Normal file
60
output/ticket_T0182/T0182_20250404_170214/ticket_info.json
Normal file
@ -0,0 +1,60 @@
|
||||
{
|
||||
"id": 194,
|
||||
"name": "Pb de calcul lors de l’ajout du tamis 0.063mm dans l’analyse granulométrique",
|
||||
"description": "<p><br></p>",
|
||||
"stage_id": [
|
||||
8,
|
||||
"Clôturé"
|
||||
],
|
||||
"project_id": [
|
||||
3,
|
||||
"Demandes"
|
||||
],
|
||||
"partner_id": [
|
||||
6807,
|
||||
"SOGEA SATOM CÔTE D'IVOIRE, Cyril BERTONECHE"
|
||||
],
|
||||
"user_id": [
|
||||
9,
|
||||
"Youness BENDEQ"
|
||||
],
|
||||
"date_start": "2020-05-08 14:46:58",
|
||||
"date_end": false,
|
||||
"date_deadline": false,
|
||||
"create_date": "2020-05-08 14:46:57",
|
||||
"write_date": "2024-10-03 13:10:50",
|
||||
"tag_ids": [
|
||||
14
|
||||
],
|
||||
"priority": "0",
|
||||
"email_from": "BERTONECHE Cyril <Cyril.BERTONECHE@vinci-construction.com>",
|
||||
"email_cc": "Youness BENDEQ <youness.bendeq@cbao.fr>",
|
||||
"message_ids": [
|
||||
12190,
|
||||
12031,
|
||||
11972,
|
||||
11971,
|
||||
11970,
|
||||
11949,
|
||||
11652,
|
||||
11527,
|
||||
11526,
|
||||
11525,
|
||||
11523,
|
||||
11522,
|
||||
11521,
|
||||
11520
|
||||
],
|
||||
"message_follower_ids": [
|
||||
11189
|
||||
],
|
||||
"timesheet_ids": [],
|
||||
"attachment_ids": [],
|
||||
"stage_id_name": "Clôturé",
|
||||
"project_id_name": "Demandes",
|
||||
"partner_id_name": "SOGEA SATOM CÔTE D'IVOIRE, Cyril BERTONECHE",
|
||||
"user_id_name": "Youness BENDEQ",
|
||||
"tag_names": [
|
||||
"BRG-LAB WIN"
|
||||
]
|
||||
}
|
||||
@ -0,0 +1,16 @@
|
||||
{
|
||||
"id": 194,
|
||||
"code": "T0182",
|
||||
"name": "Pb de calcul lors de l’ajout du tamis 0.063mm dans l’analyse granulométrique",
|
||||
"description": "<p><br></p>",
|
||||
"stage": "Clôturé",
|
||||
"project": "Demandes",
|
||||
"partner": "SOGEA SATOM CÔTE D'IVOIRE, Cyril BERTONECHE",
|
||||
"assigned_to": "Youness BENDEQ",
|
||||
"tags": [
|
||||
"BRG-LAB WIN"
|
||||
],
|
||||
"create_date": "2020-05-08 14:46:57",
|
||||
"write_date": "2024-10-03 13:10:50",
|
||||
"deadline": false
|
||||
}
|
||||
@ -0,0 +1,24 @@
|
||||
{
|
||||
"id": "213",
|
||||
"code": "T0201",
|
||||
"name": "Monsieur Bonnet souhaite que vous le rappeliez au plus vite. Il souhaite obtenir une assistance technique. Depuis la mise à jour il n'a plus accès aux central",
|
||||
"description": "Depuis la mise à jour il n'a plus d'accès aux opérateurs et lieux de prélèvements dans les analyses granulométriques.",
|
||||
"project_name": "Demandes",
|
||||
"stage_name": "Clôturé",
|
||||
"user_id": "",
|
||||
"partner_id_email_from": "CHAUSSON MATERIAUX, Alain BONNET, alain.bonnet@chausson-materiaux.fr",
|
||||
"create_date": "14/05/2020 07:51:33",
|
||||
"write_date_last_modification": "03/10/2024 13:10:50",
|
||||
"messages": [
|
||||
{
|
||||
"author_id": "Inconnu",
|
||||
"date": "14/05/2020 07:48:49",
|
||||
"message_type": "E-mail",
|
||||
"subject": "Monsieur Bonnet souhaite que vous le rappeliez au plus vite. Il souhaite obtenir une assistance technique. Depuis la mise à jour il n'a plus accès aux central",
|
||||
"id": "11710",
|
||||
"content": "Notification d'appel\n\n- Monsieur Alain Bonnet.vcf (text/vcard) [ID: 32602]\n\n---\n"
|
||||
}
|
||||
],
|
||||
"date_d'extraction": "04/04/2025 17:02:31",
|
||||
"répertoire": "output/ticket_T0201/T0201_20250404_170228"
|
||||
}
|
||||
@ -0,0 +1,37 @@
|
||||
# Ticket T0201: Monsieur Bonnet souhaite que vous le rappeliez au plus vite. Il souhaite obtenir une assistance technique. Depuis la mise à jour il n'a plus accès aux central
|
||||
|
||||
## Informations du ticket
|
||||
|
||||
- **id**: 213
|
||||
- **code**: T0201
|
||||
- **name**: Monsieur Bonnet souhaite que vous le rappeliez au plus vite. Il souhaite obtenir une assistance technique. Depuis la mise à jour il n'a plus accès aux central
|
||||
- **project_name**: Demandes
|
||||
- **stage_name**: Clôturé
|
||||
- **user_id**:
|
||||
- **partner_id/email_from**: CHAUSSON MATERIAUX, Alain BONNET, alain.bonnet@chausson-materiaux.fr
|
||||
- **create_date**: 14/05/2020 07:51:33
|
||||
- **write_date/last modification**: 03/10/2024 13:10:50
|
||||
|
||||
- **description**:
|
||||
|
||||
Depuis la mise à jour il n'a plus d'accès aux opérateurs et lieux de prélèvements dans les analyses granulométriques.
|
||||
|
||||
## Messages
|
||||
|
||||
### Message 1
|
||||
**author_id**: Inconnu
|
||||
**date**: 14/05/2020 07:48:49
|
||||
**message_type**: E-mail
|
||||
**subject**: Monsieur Bonnet souhaite que vous le rappeliez au plus vite. Il souhaite obtenir une assistance technique. Depuis la mise à jour il n'a plus accès aux central
|
||||
**id**: 11710
|
||||
Notification d'appel
|
||||
|
||||
**attachment_ids**:
|
||||
- Monsieur Alain Bonnet.vcf (text/vcard) [ID: 32602]
|
||||
|
||||
---
|
||||
|
||||
## Informations sur l'extraction
|
||||
|
||||
- **Date d'extraction**: 04/04/2025 17:02:31
|
||||
- **Répertoire**: output/ticket_T0201/T0201_20250404_170228
|
||||
179
output/ticket_T0201/T0201_20250404_170228/all_messages.json
Normal file
179
output/ticket_T0201/T0201_20250404_170228/all_messages.json
Normal file
File diff suppressed because one or more lines are too long
83
output/ticket_T0201/T0201_20250404_170228/all_messages.txt
Normal file
83
output/ticket_T0201/T0201_20250404_170228/all_messages.txt
Normal file
@ -0,0 +1,83 @@
|
||||
TICKET: T0201 - Monsieur Bonnet souhaite que vous le rappeliez au plus vite. Il souhaite obtenir une assistance technique. Depuis la mise à jour il n'a plus accès aux central
|
||||
Date d'extraction: 2025-04-04 17:02:30
|
||||
Nombre de messages: 4
|
||||
|
||||
================================================================================
|
||||
|
||||
********************************************************************************
|
||||
*** MESSAGE TRANSFÉRÉ ***
|
||||
********************************************************************************
|
||||
|
||||
DATE: 2020-05-14 07:48:49
|
||||
DE: Inconnu
|
||||
OBJET: Monsieur Bonnet souhaite que vous le rappeliez au plus vite. Il souhaite obtenir une assistance technique. Depuis la mise à jour il n'a plus accès aux central
|
||||
|
||||
Notification d'appel
|
||||
|
||||
| | | [  ](https://www.bureau24.fr) | | [Version imprimable](https://www.bureau24.fr/mailclient/callinfo.jsp?id=173924152&uid=jf7o45SwMIlwsWFSqu2f3MVV4Q5UkwY24C4607fcmuyLB3173JlcfvJ4XbDP&print) **Notification d'appel** | [  ](https://www.bureau24.fr/mailclient/callinfo.jsp?id=173924152&uid=jf7o45SwMIlwsWFSqu2f3MVV4Q5UkwY24C4607fcmuyLB3173JlcfvJ4XbDP&print)
|
||||
---|---|---|---
|
||||
Nous avons reçu un appel pour support technique (CBAO) pour le numéro de téléphone +33 / 4 - 11980441.
|
||||
| Date: | | Jeudi, 14. mai 2020, 09:45
|
||||
---|---|---
|
||||
**Appel de:** | | **Monsieur Alain Bonnet, Chausson Materiaux 46**
|
||||
Téléphone principal: | | [+33565225878](tel:+33565225878)
|
||||
Mobile: | | [+33676444831](tel:+33676444831)
|
||||
Sujet d'appel: | | Demande technique
|
||||
IMPORTANT!
|
||||
| [Editer les données de l'appelant](https://www.bureau24.fr/mailclient/callinfo.jsp?id=173924152&uid=jf7o45SwMIlwsWFSqu2f3MVV4Q5UkwY24C4607fcmuyLB3173JlcfvJ4XbDP&correct) | [  ](https://www.bureau24.fr/mailclient/callinfo.jsp?id=173924152&uid=jf7o45SwMIlwsWFSqu2f3MVV4Q5UkwY24C4607fcmuyLB3173JlcfvJ4XbDP&correct)
|
||||
---|---
|
||||
| | Monsieur Bonnet souhaite que vous le rappeliez au plus vite. Il souhaite obtenir une assistance technique. Depuis la mise à jour il n'a plus accès aux centrales à béton. |
|
||||
---|---|---
|
||||
Nous attendons vos commentaires, afin de nous assurer que vos secrétaires préférés prennent en charge vos appels.
|
||||
| | | | [  ](https://www.bureau24.fr/mailclient/feedback.jsp?id=173924152&uid=jf7o45SwMIlwsWFSqu2f3MVV4Q5UkwY24C4607fcmuyLB3173JlcfvJ4XbDP&rating=1)
|
||||
---
|
||||
[ Ne convient pas ](https://www.bureau24.fr/mailclient/feedback.jsp?id=173924152&uid=jf7o45SwMIlwsWFSqu2f3MVV4Q5UkwY24C4607fcmuyLB3173JlcfvJ4XbDP&rating=1)
|
||||
| [  ](https://www.bureau24.fr/mailclient/feedback.jsp?id=173924152&uid=jf7o45SwMIlwsWFSqu2f3MVV4Q5UkwY24C4607fcmuyLB3173JlcfvJ4XbDP&rating=2)
|
||||
---
|
||||
[ Pas satisfaisant(e) ](https://www.bureau24.fr/mailclient/feedback.jsp?id=173924152&uid=jf7o45SwMIlwsWFSqu2f3MVV4Q5UkwY24C4607fcmuyLB3173JlcfvJ4XbDP&rating=2)
|
||||
| [  ](https://www.bureau24.fr/mailclient/feedback.jsp?id=173924152&uid=jf7o45SwMIlwsWFSqu2f3MVV4Q5UkwY24C4607fcmuyLB3173JlcfvJ4XbDP&rating=3)
|
||||
---
|
||||
[ Correct(e) ](https://www.bureau24.fr/mailclient/feedback.jsp?id=173924152&uid=jf7o45SwMIlwsWFSqu2f3MVV4Q5UkwY24C4607fcmuyLB3173JlcfvJ4XbDP&rating=3)
|
||||
| [  ](https://www.bureau24.fr/mailclient/feedback.jsp?id=173924152&uid=jf7o45SwMIlwsWFSqu2f3MVV4Q5UkwY24C4607fcmuyLB3173JlcfvJ4XbDP&rating=4)
|
||||
---
|
||||
[ Satisfaisant(e) ](https://www.bureau24.fr/mailclient/feedback.jsp?id=173924152&uid=jf7o45SwMIlwsWFSqu2f3MVV4Q5UkwY24C4607fcmuyLB3173JlcfvJ4XbDP&rating=4)
|
||||
| [  ](https://www.bureau24.fr/mailclient/feedback.jsp?id=173924152&uid=jf7o45SwMIlwsWFSqu2f3MVV4Q5UkwY24C4607fcmuyLB3173JlcfvJ4XbDP&rating=5)
|
||||
---
|
||||
[ Secrétaire préférée ](https://www.bureau24.fr/mailclient/feedback.jsp?id=173924152&uid=jf7o45SwMIlwsWFSqu2f3MVV4Q5UkwY24C4607fcmuyLB3173JlcfvJ4XbDP&rating=5)
|
||||
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|
||||
**Vous souhaitez utiliser plus de fonctions pour gérer votre secrétariat** ou nous suggérer des améliorations quant à celles existantes? Le travail de notre équipe de développeurs dépend de vos commentaires, n'hésitez pas à nous envoyer vos commentaires à [feedback@bureau24.fr](mailto:feedback@bureau24.fr)
|
||||
|
||||
--------------------------------------------------------------------------------
|
||||
|
||||
********************************************************************************
|
||||
*** CHANGEMENT D'ÉTAT ***
|
||||
********************************************************************************
|
||||
|
||||
DATE: 2020-05-14 07:51:33
|
||||
DE: OdooBot
|
||||
|
||||
|
||||
|
||||
--------------------------------------------------------------------------------
|
||||
|
||||
********************************************************************************
|
||||
*** CHANGEMENT D'ÉTAT ***
|
||||
********************************************************************************
|
||||
|
||||
DATE: 2020-05-14 08:14:41
|
||||
DE: Youness BENDEQ
|
||||
|
||||
|
||||
|
||||
--------------------------------------------------------------------------------
|
||||
|
||||
********************************************************************************
|
||||
*** CHANGEMENT D'ÉTAT ***
|
||||
********************************************************************************
|
||||
|
||||
DATE: 2020-05-14 12:31:34
|
||||
DE: Youness BENDEQ
|
||||
|
||||
|
||||
|
||||
--------------------------------------------------------------------------------
|
||||
@ -0,0 +1,9 @@
|
||||
BEGIN:VCARD
|
||||
VERSION:2.1
|
||||
N;CHARSET=utf-8:Bonnet;Alain;;Monsieur;
|
||||
FN;CHARSET=utf-8:Monsieur Alain Bonnet
|
||||
TEL;WORK;CHARSET=utf-8:+33565225878
|
||||
TEL;WORK;CELL;CHARSET=utf-8:+33676444831
|
||||
ORG;CHARSET=utf-8:Chausson Materiaux 46
|
||||
X-PRODID:ez-vcard 0.9.6
|
||||
END:VCARD
|
||||
@ -0,0 +1,20 @@
|
||||
[
|
||||
{
|
||||
"id": 32602,
|
||||
"name": "Monsieur Alain Bonnet.vcf",
|
||||
"mimetype": "text/vcard",
|
||||
"file_size": 263,
|
||||
"create_date": "2020-05-14 07:51:33",
|
||||
"create_uid": [
|
||||
1,
|
||||
"OdooBot"
|
||||
],
|
||||
"description": "Monsieur Alain Bonnet.vcf",
|
||||
"res_name": "[T0201] Monsieur Bonnet souhaite que vous le rappeliez au plus vite. Il souhaite obtenir une assistance technique. Depuis la mise à jour il n'a plus accès aux central",
|
||||
"creator_name": "OdooBot",
|
||||
"creator_id": 1,
|
||||
"download_status": "success",
|
||||
"local_path": "output/ticket_T0201/T0201_20250404_170228/attachments/Monsieur_Alain_Bonnet.vcf",
|
||||
"error": ""
|
||||
}
|
||||
]
|
||||
211
output/ticket_T0201/T0201_20250404_170228/messages_raw.json
Normal file
211
output/ticket_T0201/T0201_20250404_170228/messages_raw.json
Normal file
File diff suppressed because one or more lines are too long
20
output/ticket_T0201/T0201_20250404_170228/structure.json
Normal file
20
output/ticket_T0201/T0201_20250404_170228/structure.json
Normal file
@ -0,0 +1,20 @@
|
||||
{
|
||||
"date_extraction": "2025-04-04T17:02:31.020995",
|
||||
"ticket_id": 213,
|
||||
"ticket_code": "T0201",
|
||||
"ticket_name": "Monsieur Bonnet souhaite que vous le rappeliez au plus vite. Il souhaite obtenir une assistance technique. Depuis la mise à jour il n'a plus accès aux central",
|
||||
"output_dir": "output/ticket_T0201/T0201_20250404_170228",
|
||||
"files": {
|
||||
"ticket_info": "ticket_info.json",
|
||||
"ticket_summary": "ticket_summary.json",
|
||||
"messages": "all_messages.json",
|
||||
"messages_raw": "messages_raw.json",
|
||||
"messages_text": "all_messages.txt",
|
||||
"attachments": "attachments_info.json",
|
||||
"followers": null
|
||||
},
|
||||
"stats": {
|
||||
"messages_count": 4,
|
||||
"attachments_count": 1
|
||||
}
|
||||
}
|
||||
53
output/ticket_T0201/T0201_20250404_170228/ticket_info.json
Normal file
53
output/ticket_T0201/T0201_20250404_170228/ticket_info.json
Normal file
@ -0,0 +1,53 @@
|
||||
{
|
||||
"id": 213,
|
||||
"name": "Monsieur Bonnet souhaite que vous le rappeliez au plus vite. Il souhaite obtenir une assistance technique. Depuis la mise à jour il n'a plus accès aux central",
|
||||
"description": "<p> Depuis la mise à jour il n'a plus d'accès aux opérateurs et lieux de prélèvements dans les analyses granulométriques.<br></p>",
|
||||
"stage_id": [
|
||||
8,
|
||||
"Clôturé"
|
||||
],
|
||||
"project_id": [
|
||||
3,
|
||||
"Demandes"
|
||||
],
|
||||
"partner_id": [
|
||||
5099,
|
||||
"CHAUSSON MATERIAUX, Alain BONNET"
|
||||
],
|
||||
"user_id": [
|
||||
9,
|
||||
"Youness BENDEQ"
|
||||
],
|
||||
"date_start": "2020-05-14 07:51:33",
|
||||
"date_end": false,
|
||||
"date_deadline": false,
|
||||
"create_date": "2020-05-14 07:51:33",
|
||||
"write_date": "2024-10-03 13:10:50",
|
||||
"tag_ids": [
|
||||
14
|
||||
],
|
||||
"priority": "0",
|
||||
"email_from": "alain.bonnet@chausson-materiaux.fr",
|
||||
"email_cc": "",
|
||||
"message_ids": [
|
||||
11759,
|
||||
11758,
|
||||
11717,
|
||||
11716,
|
||||
11711,
|
||||
11710,
|
||||
11709
|
||||
],
|
||||
"message_follower_ids": [],
|
||||
"timesheet_ids": [
|
||||
72
|
||||
],
|
||||
"attachment_ids": [],
|
||||
"stage_id_name": "Clôturé",
|
||||
"project_id_name": "Demandes",
|
||||
"partner_id_name": "CHAUSSON MATERIAUX, Alain BONNET",
|
||||
"user_id_name": "Youness BENDEQ",
|
||||
"tag_names": [
|
||||
"BRG-LAB WIN"
|
||||
]
|
||||
}
|
||||
@ -0,0 +1,16 @@
|
||||
{
|
||||
"id": 213,
|
||||
"code": "T0201",
|
||||
"name": "Monsieur Bonnet souhaite que vous le rappeliez au plus vite. Il souhaite obtenir une assistance technique. Depuis la mise à jour il n'a plus accès aux central",
|
||||
"description": "<p> Depuis la mise à jour il n'a plus d'accès aux opérateurs et lieux de prélèvements dans les analyses granulométriques.<br></p>",
|
||||
"stage": "Clôturé",
|
||||
"project": "Demandes",
|
||||
"partner": "CHAUSSON MATERIAUX, Alain BONNET",
|
||||
"assigned_to": "Youness BENDEQ",
|
||||
"tags": [
|
||||
"BRG-LAB WIN"
|
||||
],
|
||||
"create_date": "2020-05-14 07:51:33",
|
||||
"write_date": "2024-10-03 13:10:50",
|
||||
"deadline": false
|
||||
}
|
||||
File diff suppressed because one or more lines are too long
File diff suppressed because one or more lines are too long
File diff suppressed because one or more lines are too long
File diff suppressed because one or more lines are too long
@ -7,7 +7,7 @@
|
||||
"project_name": "Demandes",
|
||||
"stage_id": 8,
|
||||
"stage_name": "Clôturé",
|
||||
"date_extraction": "2025-04-04T15:14:55.814724"
|
||||
"date_extraction": "2025-04-04T17:00:32.854115"
|
||||
},
|
||||
"metadata": {
|
||||
"message_count": {
|
||||
@ -1,5 +1,5 @@
|
||||
TICKET: T0282 - Renommage du numéro d'identification de certaines formules dans BCN
|
||||
Date d'extraction: 2025-04-04 15:14:55
|
||||
Date d'extraction: 2025-04-04 17:00:32
|
||||
Nombre de messages: 17
|
||||
|
||||
================================================================================
|
||||
|
Before Width: | Height: | Size: 118 B After Width: | Height: | Size: 118 B |
@ -14,7 +14,7 @@
|
||||
"creator_name": "Youness BENDEQ",
|
||||
"creator_id": 9,
|
||||
"download_status": "success",
|
||||
"local_path": "output/ticket_T0282/T0282_20250404_151451/attachments/Devis-SO012.pdf",
|
||||
"local_path": "output/ticket_T0282/T0282_20250404_170029/attachments/Devis-SO012.pdf",
|
||||
"error": ""
|
||||
},
|
||||
{
|
||||
@ -32,7 +32,7 @@
|
||||
"creator_name": "OdooBot",
|
||||
"creator_id": 1,
|
||||
"download_status": "success",
|
||||
"local_path": "output/ticket_T0282/T0282_20250404_151451/attachments/Formules_Patebex_Cournanel.xls",
|
||||
"local_path": "output/ticket_T0282/T0282_20250404_170029/attachments/Formules_Patebex_Cournanel.xls",
|
||||
"error": ""
|
||||
},
|
||||
{
|
||||
@ -50,7 +50,7 @@
|
||||
"creator_name": "OdooBot",
|
||||
"creator_id": 1,
|
||||
"download_status": "success",
|
||||
"local_path": "output/ticket_T0282/T0282_20250404_151451/attachments/formules_bb_lafarge.xls",
|
||||
"local_path": "output/ticket_T0282/T0282_20250404_170029/attachments/formules_bb_lafarge.xls",
|
||||
"error": ""
|
||||
},
|
||||
{
|
||||
@ -68,7 +68,7 @@
|
||||
"creator_name": "OdooBot",
|
||||
"creator_id": 1,
|
||||
"download_status": "success",
|
||||
"local_path": "output/ticket_T0282/T0282_20250404_151451/attachments/Formules_bac.xls",
|
||||
"local_path": "output/ticket_T0282/T0282_20250404_170029/attachments/Formules_bac.xls",
|
||||
"error": ""
|
||||
},
|
||||
{
|
||||
@ -86,7 +86,7 @@
|
||||
"creator_name": "OdooBot",
|
||||
"creator_id": 1,
|
||||
"download_status": "success",
|
||||
"local_path": "output/ticket_T0282/T0282_20250404_151451/attachments/blocked.gif",
|
||||
"local_path": "output/ticket_T0282/T0282_20250404_170029/attachments/blocked.gif",
|
||||
"error": ""
|
||||
},
|
||||
{
|
||||
@ -104,7 +104,7 @@
|
||||
"creator_name": "OdooBot",
|
||||
"creator_id": 1,
|
||||
"download_status": "success",
|
||||
"local_path": "output/ticket_T0282/T0282_20250404_151451/attachments/Formules_Patebex_Cournanel_1.xls",
|
||||
"local_path": "output/ticket_T0282/T0282_20250404_170029/attachments/Formules_Patebex_Cournanel_1.xls",
|
||||
"error": ""
|
||||
},
|
||||
{
|
||||
@ -122,7 +122,7 @@
|
||||
"creator_name": "OdooBot",
|
||||
"creator_id": 1,
|
||||
"download_status": "success",
|
||||
"local_path": "output/ticket_T0282/T0282_20250404_151451/attachments/formules_bb_lafarge_1.xls",
|
||||
"local_path": "output/ticket_T0282/T0282_20250404_170029/attachments/formules_bb_lafarge_1.xls",
|
||||
"error": ""
|
||||
},
|
||||
{
|
||||
@ -140,7 +140,7 @@
|
||||
"creator_name": "OdooBot",
|
||||
"creator_id": 1,
|
||||
"download_status": "success",
|
||||
"local_path": "output/ticket_T0282/T0282_20250404_151451/attachments/Formules_bac_1.xls",
|
||||
"local_path": "output/ticket_T0282/T0282_20250404_170029/attachments/Formules_bac_1.xls",
|
||||
"error": ""
|
||||
}
|
||||
]
|
||||
@ -1,9 +1,9 @@
|
||||
{
|
||||
"date_extraction": "2025-04-04T15:14:56.077117",
|
||||
"date_extraction": "2025-04-04T17:00:33.122476",
|
||||
"ticket_id": 294,
|
||||
"ticket_code": "T0282",
|
||||
"ticket_name": "Renommage du numéro d'identification de certaines formules dans BCN",
|
||||
"output_dir": "output/ticket_T0282/T0282_20250404_151451",
|
||||
"output_dir": "output/ticket_T0282/T0282_20250404_170029",
|
||||
"files": {
|
||||
"ticket_info": "ticket_info.json",
|
||||
"ticket_summary": "ticket_summary.json",
|
||||
@ -17,7 +17,7 @@
|
||||
"message_type": "E-mail",
|
||||
"subject": "changement nom centrale d'enrobage",
|
||||
"id": "227725",
|
||||
"content": "Bonjour, \n\n3 centrales d’enrobage ont changé de nom.\n\nComment faire ce changement sur BRG-LAB ?\n\n(ici ARMOR ENROBÉS devient BREIZH ENROBÉS sur 3 sites)\n\nBonne réception\n\n\nDirection des Infrastructures et des mobilités (DIM)\n\nService d’Appui aux Politiques d’Aménagement / Pôle Laboratoire Routier (SAPA/PLR)\n\n115, rue du commerce – 56000 VANNES\n\n\n- image004.jpg (image/jpeg) [ID: 144794]\n- image003.png (image/png) [ID: 144792]\n\n---\n\n"
|
||||
"content": "Bonjour, \n\n3 centrales d’enrobage ont changé de nom.\n\nComment faire ce changement sur BRG-LAB ?\n\n(ici ARMOR ENROBÉS devient BREIZH ENROBÉS sur 3 sites)\n\nBonne réception\n\n\n\nDirection des Infrastructures et des mobilités (DIM)\n\nService d’Appui aux Politiques d’Aménagement / Pôle Laboratoire Routier (SAPA/PLR)\n\n115, rue du commerce – 56000 VANNES\n\n* * *\n\nDroit à la déconnexion : Si vous recevez ce message en dehors de vos heures de travail ou pendant vos congés, vous n’êtes pas tenu de répondre immédiatement, sauf en cas d’urgence exceptionnelle. \n\n* * *\n\n- image004.jpg (image/jpeg) [ID: 144794]\n- image003.png (image/png) [ID: 144792]\n\n---\n\n"
|
||||
},
|
||||
{
|
||||
"author_id": "Romuald GRUSON",
|
||||
@ -28,6 +28,6 @@
|
||||
"content": "Bonjour,\n\nEffectivement, il y a une anomalie lors du changement du nom d'un poste de production. Les mises à jour déployées ce soir et demain devraient vous permettre d’effectuer cette modification.\n\nPour cela, il faut éditer le nom du poste de production d’enrobée, l’enregistrer dans la fiche générale, puis cliquer sur la petite flèche à droite du nom et le modifier.\n\nJe reste à votre entière disposition pour toute information complémentaire.\n\nCordialement,\n\n\\---\n\n- image.png (image/png) [ID: 144796]\n\n---\n"
|
||||
}
|
||||
],
|
||||
"date_d'extraction": "04/04/2025 15:17:13",
|
||||
"répertoire": "output/ticket_T11067/T11067_20250404_151710"
|
||||
"date_d'extraction": "04/04/2025 17:01:39",
|
||||
"répertoire": "output/ticket_T11067/T11067_20250404_170137"
|
||||
}
|
||||
@ -35,7 +35,9 @@ Comment faire ce changement sur BRG-LAB ?
|
||||
|
||||
Bonne réception
|
||||
|
||||
**Dominique CARVAL
|
||||
**Dominique CARVAL**
|
||||
|
||||
**Responsable du pôle Laboratoire Routier
|
||||
|
||||
Direction des Infrastructures et des mobilités (DIM)
|
||||
|
||||
@ -43,7 +45,11 @@ Service d’Appui aux Politiques d’Aménagement / Pôle Laboratoire Routier (S
|
||||
|
||||
115, rue du commerce – 56000 VANNES
|
||||
|
||||
**tél : 02 97 54 71 14 - mobile : 06 98 32 88 30 –
|
||||
* * *
|
||||
|
||||
Droit à la déconnexion : Si vous recevez ce message en dehors de vos heures de travail ou pendant vos congés, vous n’êtes pas tenu de répondre immédiatement, sauf en cas d’urgence exceptionnelle.
|
||||
|
||||
* * *
|
||||
|
||||
**attachment_ids**:
|
||||
- image004.jpg (image/jpeg) [ID: 144794]
|
||||
@ -76,5 +82,5 @@ Cordialement,
|
||||
|
||||
## Informations sur l'extraction
|
||||
|
||||
- **Date d'extraction**: 04/04/2025 15:17:13
|
||||
- **Répertoire**: output/ticket_T11067/T11067_20250404_151710
|
||||
- **Date d'extraction**: 04/04/2025 17:01:39
|
||||
- **Répertoire**: output/ticket_T11067/T11067_20250404_170137
|
||||
@ -7,7 +7,7 @@
|
||||
"project_name": "Demandes",
|
||||
"stage_id": 8,
|
||||
"stage_name": "Clôturé",
|
||||
"date_extraction": "2025-04-04T15:17:13.055692"
|
||||
"date_extraction": "2025-04-04T17:01:39.355997"
|
||||
},
|
||||
"metadata": {
|
||||
"message_count": {
|
||||
@ -1,5 +1,5 @@
|
||||
TICKET: T11067 - changement nom centrale d'enrobage
|
||||
Date d'extraction: 2025-04-04 15:17:13
|
||||
Date d'extraction: 2025-04-04 17:01:39
|
||||
Nombre de messages: 6
|
||||
|
||||
================================================================================
|
||||
|
Before Width: | Height: | Size: 45 KiB After Width: | Height: | Size: 45 KiB |
|
Before Width: | Height: | Size: 5.3 KiB After Width: | Height: | Size: 5.3 KiB |
|
Before Width: | Height: | Size: 62 KiB After Width: | Height: | Size: 62 KiB |
@ -14,7 +14,7 @@
|
||||
"creator_name": "Romuald GRUSON",
|
||||
"creator_id": 32,
|
||||
"download_status": "success",
|
||||
"local_path": "output/ticket_T11067/T11067_20250404_151710/attachments/image.png",
|
||||
"local_path": "output/ticket_T11067/T11067_20250404_170137/attachments/image.png",
|
||||
"error": ""
|
||||
},
|
||||
{
|
||||
@ -32,7 +32,7 @@
|
||||
"creator_name": "OdooBot",
|
||||
"creator_id": 1,
|
||||
"download_status": "success",
|
||||
"local_path": "output/ticket_T11067/T11067_20250404_151710/attachments/image004.jpg",
|
||||
"local_path": "output/ticket_T11067/T11067_20250404_170137/attachments/image004.jpg",
|
||||
"error": ""
|
||||
},
|
||||
{
|
||||
@ -50,7 +50,7 @@
|
||||
"creator_name": "OdooBot",
|
||||
"creator_id": 1,
|
||||
"download_status": "success",
|
||||
"local_path": "output/ticket_T11067/T11067_20250404_151710/attachments/image003.png",
|
||||
"local_path": "output/ticket_T11067/T11067_20250404_170137/attachments/image003.png",
|
||||
"error": ""
|
||||
}
|
||||
]
|
||||
@ -1,9 +1,9 @@
|
||||
{
|
||||
"date_extraction": "2025-04-04T15:17:13.313765",
|
||||
"date_extraction": "2025-04-04T17:01:39.593186",
|
||||
"ticket_id": 11046,
|
||||
"ticket_code": "T11067",
|
||||
"ticket_name": "changement nom centrale d'enrobage",
|
||||
"output_dir": "output/ticket_T11067/T11067_20250404_151710",
|
||||
"output_dir": "output/ticket_T11067/T11067_20250404_170137",
|
||||
"files": {
|
||||
"ticket_info": "ticket_info.json",
|
||||
"ticket_summary": "ticket_summary.json",
|
||||
16
prompt/prompt.md
Normal file
16
prompt/prompt.md
Normal file
@ -0,0 +1,16 @@
|
||||
####Prompt de départ
|
||||
###Objectifs
|
||||
Je travaille sur un futur projet de chatbot concernant un logicile BRG_LAB qui est spécialisé dans le béton:
|
||||
- Il permet la génération de formules adaptés au niveau des entreprises
|
||||
- Une base de donnée concernant les normes du secteur
|
||||
- Une centralisation en colaboration avec les laboratoires de différentes analyses
|
||||
- Une prise en charge étendu concernant le béton développé sur webdev
|
||||
|
||||
Je voudrai dans un premier temps constituer une base de donnée solide concernant les tickets déjà traité sous forme de questions réponses.
|
||||
|
||||
Besoins:
|
||||
- Je récupère les ticket sous forme de discussion via des requêtes odoo sous forme de json ou markdown
|
||||
- Je récupère les pièces jointes notament des images de capture du logiciel que les utilisateurs envoie avec leur messages
|
||||
- J'essai d'indexer les pieces jointes aux messages
|
||||
il me faut un agent qui:
|
||||
- trie les images celles qui sont inutiles comme des log
|
||||
Binary file not shown.
Binary file not shown.
@ -3,8 +3,7 @@
|
||||
|
||||
"""
|
||||
Fonctions utilitaires pour nettoyer le HTML et formater les dates.
|
||||
Version consolidée : intègre la fonctionnalité de base avec des améliorations
|
||||
pour le traitement des messages transférés.
|
||||
Version simplifiée et robuste: ignore les lignes problématiques.
|
||||
"""
|
||||
|
||||
import re
|
||||
@ -12,56 +11,81 @@ from datetime import datetime
|
||||
|
||||
def clean_html(html_content, is_description=False):
|
||||
"""
|
||||
Nettoie le contenu HTML pour le Markdown.
|
||||
Supprime les balises, les bas de page, les messages automatiques et les sections vides.
|
||||
Nettoie le contenu HTML pour le Markdown en identifiant et ignorant les parties problématiques.
|
||||
|
||||
Args:
|
||||
html_content (str): Contenu HTML à nettoyer
|
||||
is_description (bool): Indique si le contenu est une description de ticket
|
||||
|
||||
Returns:
|
||||
str: Texte nettoyé
|
||||
"""
|
||||
if not html_content:
|
||||
return ""
|
||||
return "*Contenu vide*"
|
||||
|
||||
# NOUVEAU: Supprimer directement tout le texte après un crochet isolé suivi d'une ligne vide
|
||||
# Cette méthode plus directe devrait capturer le cas du ticket T0282
|
||||
isolated_bracket_pattern = r'\n\s*\[\s*\n\s*\n'
|
||||
bracket_match = re.search(isolated_bracket_pattern, html_content)
|
||||
if bracket_match:
|
||||
# Prendre uniquement la partie avant le crochet isolé
|
||||
html_content = html_content[:bracket_match.start()].strip()
|
||||
# 0. PRÉVENIR LES DOUBLONS - Détecter et supprimer les messages dupliqués
|
||||
# Cette étape permet d'éliminer les messages qui apparaissent en double
|
||||
|
||||
# Traitement spécifique pour les descriptions
|
||||
# D'abord, nettoyer le HTML pour comparer les sections de texte réel
|
||||
cleaned_for_comparison = pre_clean_html(html_content)
|
||||
|
||||
# Détection des doublons basée sur les premières lignes
|
||||
# Si le même début apparaît deux fois, ne garder que jusqu'à la première occurrence
|
||||
first_paragraph = ""
|
||||
for line in cleaned_for_comparison.split('\n'):
|
||||
if len(line.strip()) > 10: # Ignorer les lignes vides ou trop courtes
|
||||
first_paragraph = line.strip()
|
||||
break
|
||||
|
||||
if first_paragraph and first_paragraph in cleaned_for_comparison[len(first_paragraph):]:
|
||||
# Le premier paragraphe apparaît deux fois - couper au début de la deuxième occurrence
|
||||
pos = cleaned_for_comparison.find(first_paragraph, len(first_paragraph))
|
||||
if pos > 0:
|
||||
# Utiliser cette position pour couper le contenu original
|
||||
html_content = html_content[:pos].strip()
|
||||
|
||||
# Diviser le contenu en sections potentielles (souvent séparées par des lignes vides doubles)
|
||||
sections = re.split(r'\n\s*\n\s*\n', html_content)
|
||||
|
||||
# Si le contenu a plusieurs sections, ne garder que la première section significative
|
||||
if len(sections) > 1:
|
||||
# Rechercher la première section qui contient du texte significatif (non des en-têtes/métadonnées)
|
||||
significant_content = ""
|
||||
for section in sections:
|
||||
# Ignorer les sections très courtes ou qui ressemblent à des en-têtes
|
||||
if len(section.strip()) > 50 and not re.search(r'^(?:Subject|Date|From|To|Cc|Objet|De|À|Copie à):', section, re.IGNORECASE):
|
||||
significant_content = section
|
||||
break
|
||||
|
||||
# Si on a trouvé une section significative, l'utiliser comme contenu
|
||||
if significant_content:
|
||||
html_content = significant_content
|
||||
|
||||
# 1. CAS SPÉCIAUX - Traités en premier avec leurs propres règles
|
||||
|
||||
# 1.1. Traitement spécifique pour les descriptions
|
||||
if is_description:
|
||||
# Suppression complète des balises font et autres balises de formatage
|
||||
html_content = re.sub(r'<font[^>]*>|</font>', '', html_content)
|
||||
html_content = re.sub(r'<p[^>]*>|</p>', '\n', html_content)
|
||||
html_content = re.sub(r'<br[^>]*>', '\n', html_content)
|
||||
|
||||
# Suppression des balises HTML restantes
|
||||
html_content = re.sub(r'<[^>]+>', '', html_content)
|
||||
|
||||
# Nettoyage des sauts de ligne multiples
|
||||
html_content = re.sub(r'\n\s*\n', '\n\n', html_content)
|
||||
|
||||
# Suppression des espaces inutiles
|
||||
html_content = re.sub(r'^\s+', '', html_content, flags=re.MULTILINE)
|
||||
html_content = re.sub(r'\s+$', '', html_content, flags=re.MULTILINE)
|
||||
|
||||
# Nettoyage final
|
||||
html_content = html_content.strip()
|
||||
|
||||
return html_content
|
||||
# Suppression complète des balises HTML de base
|
||||
content = pre_clean_html(html_content)
|
||||
content = re.sub(r'\n\s*\n', '\n\n', content)
|
||||
return content.strip()
|
||||
|
||||
# Traitement spécifique pour les messages transférés
|
||||
if "\\-------- Message transféré --------" in html_content:
|
||||
# Le code existant reste inchangé
|
||||
match = re.search(r'Bonjour.*?(?=\n\s*_+Ce message)', html_content, re.DOTALL)
|
||||
# 1.2. Traitement des messages transférés avec un pattern spécifique
|
||||
if "\\-------- Message transféré --------" in html_content or "-------- Courriel original --------" in html_content:
|
||||
# Essayer d'extraire le contenu principal du message transféré
|
||||
match = re.search(r'(?:De|From|Copie à|Cc)\s*:.*?\n\s*\n(.*?)(?=\n\s*(?:__+|--+|==+|\\\\|CBAO|\[CBAO|Afin d\'assurer|Le contenu de ce message|traçabilité|Veuillez noter|Ce message et)|\Z)',
|
||||
html_content, re.DOTALL | re.IGNORECASE)
|
||||
if match:
|
||||
html_content = match.group(0).strip()
|
||||
return match.group(1).strip()
|
||||
else:
|
||||
match = re.search(r'Copie à :.*?\n\s*\n(.*?)(?=\n\s*_+|\Z)', html_content, re.DOTALL)
|
||||
# Essayer une autre approche si la première échoue
|
||||
match = re.search(r'Bonjour.*?(?=\n\s*(?:__+|--+|==+|\\\\|CBAO|\[CBAO|Afin d\'assurer|Le contenu de ce message|traçabilité|Veuillez noter|Ce message et)|\Z)',
|
||||
html_content, re.DOTALL)
|
||||
if match:
|
||||
html_content = match.group(1).strip()
|
||||
|
||||
# Traitement spécifique pour les notifications d'appel
|
||||
return match.group(0).strip()
|
||||
|
||||
# 1.3. Traitement des notifications d'appel
|
||||
if "Notification d'appel" in html_content:
|
||||
# Le code existant reste inchangé
|
||||
match = re.search(r'(?:Sujet d\'appel:[^\n]*\n[^\n]*\n[^\n]*\n[^\n]*\n)[^\n]*\n[^\n]*([^|]+)', html_content, re.DOTALL)
|
||||
if match:
|
||||
message_content = match.group(1).strip()
|
||||
@ -99,72 +123,121 @@ def clean_html(html_content, is_description=False):
|
||||
|
||||
formatted_message += f"Message: {message_content}"
|
||||
|
||||
html_content = formatted_message
|
||||
return formatted_message
|
||||
|
||||
# Le reste du code reste inchangé
|
||||
# 2. NOUVELLE APPROCHE SIMPLE - Filtrer les lignes problématiques
|
||||
|
||||
# 2.1. D'abord nettoyer le HTML
|
||||
cleaned_content = pre_clean_html(html_content)
|
||||
|
||||
# 2.2. Diviser en lignes et filtrer les lignes problématiques
|
||||
filtered_lines = []
|
||||
|
||||
# Liste des indicateurs de lignes problématiques
|
||||
problematic_indicators = [
|
||||
"CBAO", "développeur de rentabilité", "traçabilité",
|
||||
"http://", "https://", ".fr", ".com", "@",
|
||||
"Envoyé par", "Afin d'assurer", "Affin d'assurer",
|
||||
"[", "]", "!/web/image/"
|
||||
]
|
||||
|
||||
# Mémoriser l'indice de la ligne contenant "Cordialement" ou équivalent
|
||||
signature_line_idx = -1
|
||||
|
||||
lines = cleaned_content.split('\n')
|
||||
for i, line in enumerate(lines):
|
||||
# Détecter la signature
|
||||
if any(sig in line.lower() for sig in ["cordialement", "cdlt", "bien à vous", "salutation"]):
|
||||
signature_line_idx = i
|
||||
|
||||
# Vérifier si la ligne contient un indicateur problématique
|
||||
is_problematic = any(indicator in line for indicator in problematic_indicators)
|
||||
|
||||
# Si la ligne est très longue (plus de 200 caractères), la considérer comme problématique
|
||||
if len(line) > 200:
|
||||
is_problematic = True
|
||||
|
||||
# Ajouter la ligne seulement si elle n'est pas problématique
|
||||
if not is_problematic:
|
||||
filtered_lines.append(line)
|
||||
|
||||
# 2.3. Si on a trouvé une signature, ne garder que 2 lignes après maximum
|
||||
if signature_line_idx >= 0:
|
||||
filtered_lines = filtered_lines[:min(signature_line_idx + 3, len(filtered_lines))]
|
||||
|
||||
# 2.4. Recombiner les lignes filtrées
|
||||
content = '\n'.join(filtered_lines)
|
||||
|
||||
# 2.5. Nettoyer les espaces et lignes vides
|
||||
content = re.sub(r'\n{3,}', '\n\n', content)
|
||||
content = content.strip()
|
||||
|
||||
# 2.6. VÉRIFICATION FINALE: S'assurer qu'il n'y a pas de duplication dans le contenu final
|
||||
# Si le même paragraphe apparaît deux fois, ne garder que jusqu'à la première occurrence
|
||||
lines = content.split('\n')
|
||||
unique_lines = []
|
||||
seen_paragraphs = set()
|
||||
|
||||
for line in lines:
|
||||
clean_line = line.strip()
|
||||
# Ne traiter que les lignes non vides et assez longues pour être significatives
|
||||
if clean_line and len(clean_line) > 10:
|
||||
if clean_line in seen_paragraphs:
|
||||
# On a déjà vu cette ligne, c'est probablement une duplication
|
||||
# Arrêter le traitement ici
|
||||
break
|
||||
seen_paragraphs.add(clean_line)
|
||||
unique_lines.append(line)
|
||||
|
||||
content = '\n'.join(unique_lines)
|
||||
|
||||
# Résultat final
|
||||
if not content or len(content.strip()) < 10:
|
||||
return "*Contenu non extractible*"
|
||||
|
||||
return content
|
||||
|
||||
def pre_clean_html(html_content):
|
||||
"""
|
||||
Effectue un nettoyage préliminaire du HTML.
|
||||
"""
|
||||
# Transformer les balises h1 en titres Markdown
|
||||
html_content = re.sub(r'<h1>(.*?)</h1>', r'### \1', html_content)
|
||||
content = re.sub(r'<h1>(.*?)</h1>', r'### \1', html_content)
|
||||
|
||||
# Transformer les listes à puces
|
||||
html_content = re.sub(r'<ul>(.*?)</ul>', r'\1', html_content, flags=re.DOTALL)
|
||||
html_content = re.sub(r'<li><b>(.*?)</b></li>', r'- **\1**\n', html_content)
|
||||
html_content = re.sub(r'<li>(.*?)</li>', r'- \1\n', html_content)
|
||||
content = re.sub(r'<ul>(.*?)</ul>', r'\1', content, flags=re.DOTALL)
|
||||
content = re.sub(r'<li><b>(.*?)</b></li>', r'- **\1**\n', content)
|
||||
content = re.sub(r'<li>(.*?)</li>', r'- \1\n', content)
|
||||
|
||||
# Supprimer les balises simples
|
||||
html_content = re.sub(r'<br\s*/?>|<p>|</p>|<div>|</div>', '\n', html_content)
|
||||
content = re.sub(r'<br\s*/?>|<p>|</p>|<div>|</div>', '\n', content)
|
||||
|
||||
# Supprimer les bas de page et messages automatiques du support
|
||||
html_content = re.sub(r'Droit à la déconnexion :.*?(?=\n\n|\Z)', '', html_content, flags=re.DOTALL)
|
||||
html_content = re.sub(r'\*\s*\*\s*\*.*?(?=\n\n|\Z)', '', html_content, flags=re.DOTALL)
|
||||
html_content = re.sub(r'Ce message électronique et tous les fichiers.*?(?=\n\n|\Z)', '', html_content, flags=re.DOTALL)
|
||||
html_content = re.sub(r'Afin d\'assurer une meilleure traçabilité.*?(?=\n\n|\Z)', '', html_content, flags=re.IGNORECASE | re.DOTALL)
|
||||
html_content = re.sub(r'Affin d\'assurer une meilleure traçabilité.*?(?=\n\n|\Z)', '', html_content, flags=re.IGNORECASE | re.DOTALL)
|
||||
html_content = re.sub(r'_Confidentialité :.*?(?=\n\n|\Z)', '', html_content, flags=re.DOTALL)
|
||||
html_content = re.sub(r'Support technique.*?(?=\n\n|\Z)', '', html_content, flags=re.DOTALL)
|
||||
|
||||
# Suppression de l'image signature CBAO et autres images
|
||||
html_content = re.sub(r'!\[CBAO - développeur de rentabilité.*?(?=\n\n|\Z)', '', html_content, flags=re.DOTALL)
|
||||
html_content = re.sub(r'!\[.*?\]\(/web/image/.*?\)', '', html_content)
|
||||
html_content = re.sub(r'!\[cid:.*?\]\(/web/image/.*?\)', '', html_content)
|
||||
# Préserver le texte en gras
|
||||
content = re.sub(r'<(?:b|strong)>(.*?)</(?:b|strong)>', r'**\1**', content)
|
||||
|
||||
# Supprimer les balises HTML restantes
|
||||
html_content = re.sub(r'<.*?>', '', html_content)
|
||||
content = re.sub(r'<.*?>', '', content)
|
||||
|
||||
# Remplacer les entités HTML courantes
|
||||
html_content = html_content.replace(' ', ' ')
|
||||
html_content = html_content.replace('<', '<')
|
||||
html_content = html_content.replace('>', '>')
|
||||
html_content = html_content.replace('&', '&')
|
||||
html_content = html_content.replace('"', '"')
|
||||
content = content.replace(' ', ' ')
|
||||
content = content.replace('<', '<')
|
||||
content = content.replace('>', '>')
|
||||
content = content.replace('&', '&')
|
||||
content = content.replace('"', '"')
|
||||
|
||||
# Supprimer les lignes avec uniquement des **
|
||||
html_content = re.sub(r'^\s*\*\*\s*\*\*\s*$', '', html_content, flags=re.MULTILINE)
|
||||
html_content = re.sub(r'^\s*\*\*\s*$', '', html_content, flags=re.MULTILINE)
|
||||
content = re.sub(r'^\s*\*\*\s*\*\*\s*$', '', content, flags=re.MULTILINE)
|
||||
content = re.sub(r'^\s*\*\*\s*$', '', content, flags=re.MULTILINE)
|
||||
|
||||
# Supprimer le \--- à la fin des messages
|
||||
html_content = re.sub(r'\\---\s*$', '', html_content)
|
||||
# Nettoyer les espaces et sauts de ligne
|
||||
content = re.sub(r'\n\s*\n', '\n\n', content)
|
||||
|
||||
# Supprimer les crochets isolés
|
||||
html_content = re.sub(r'\[\s*$', '', html_content)
|
||||
html_content = re.sub(r'^\s*\[\s*$', '', html_content, flags=re.MULTILINE)
|
||||
|
||||
# Supprimer les lignes vides multiples
|
||||
html_content = re.sub(r'\n\s*\n', '\n\n', html_content)
|
||||
|
||||
# Nettoyer au début et à la fin
|
||||
html_content = html_content.strip()
|
||||
|
||||
# Supprimer les sections vides (comme "*Contenu vide*")
|
||||
if not html_content or html_content.lower() == "*contenu vide*":
|
||||
return "*Contenu vide*"
|
||||
|
||||
return html_content
|
||||
return content
|
||||
|
||||
def format_date(date_str):
|
||||
"""
|
||||
Formate une date ISO en format lisible.
|
||||
"""
|
||||
# Code inchangé
|
||||
if not date_str:
|
||||
return ""
|
||||
|
||||
@ -225,4 +298,34 @@ Cordialement.
|
||||
Affin d'assurer une meilleure traçabilité et vous garantir une prise en charge optimale, nous vous invitons à envoyer vos demandes d'assistance technique à support@cbao.fr Notre service est ouvert du lundi au vendredi de 9h à 12h et de 14h à 18h. Dès réception, un technicien prendra en charge votre demande et au besoin vous rappellera."""
|
||||
|
||||
cleaned_t0282 = clean_html(test_t0282)
|
||||
print("\nTest ticket T0282 nettoyé :\n", cleaned_t0282)
|
||||
print("\nTest ticket T0282 nettoyé :\n", cleaned_t0282)
|
||||
|
||||
# Test avec le cas problématique de bas de page avec formatage markdown
|
||||
test_cbao_markdown = """Bonjour,
|
||||
|
||||
Voici un message de test pour vérifier la suppression des bas de page CBAO.
|
||||
|
||||
Cordialement,
|
||||
Jean Dupont
|
||||
|
||||
[ CBAO S.A.R.L. ](https://example.com/link) .
|
||||
|
||||
 """
|
||||
|
||||
cleaned_markdown = clean_html(test_cbao_markdown)
|
||||
print("\nTest avec formatage Markdown CBAO nettoyé :\n", cleaned_markdown)
|
||||
|
||||
# Test avec le cas exact du rapport
|
||||
test_rapport = """Bonjour,
|
||||
|
||||
Voici un message de test.
|
||||
|
||||
Cordialement,
|
||||
Pierre Martin
|
||||
|
||||
Envoyé par [ CBAO S.A.R.L. ](https://ciibcee.r.af.d.sendibt2.com/tr/cl/h2uBsi9hBosNYeSHMsPH47KAmufMTuNZjreF6M_tfRE63xzft8fwSbEQNb0aYIor74WQB5L6TF4kR9szVpQnalHFa3PUn_0jeLw42JNzIwsESwVlYad_3xCC1xi7qt3-dQ7i_Rt62MG217XgidnJxyNVcXWaWG5B75sB0GoqJq13IZc-hQ) .
|
||||
|
||||
 """
|
||||
|
||||
cleaned_rapport = clean_html(test_rapport)
|
||||
print("\nTest avec cas exact du rapport nettoyé :\n", cleaned_rapport)
|
||||
@ -11,10 +11,10 @@ import argparse
|
||||
import html
|
||||
import subprocess
|
||||
from datetime import datetime
|
||||
import importlib
|
||||
import utils.clean_html
|
||||
importlib.reload(utils.clean_html)
|
||||
from utils.clean_html import clean_html, format_date
|
||||
|
||||
# Import direct de clean_html depuis le même répertoire
|
||||
sys.path.insert(0, os.path.dirname(os.path.abspath(__file__)))
|
||||
from clean_html import clean_html, format_date
|
||||
|
||||
def create_markdown_from_json(json_file, output_file):
|
||||
"""
|
||||
|
||||
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Reference in New Issue
Block a user